Extra Space Storage

4.8
235 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 6330 Harold Ct in Austin, TX today! Our large selection of storage units, manager living on site, exceptional security, deliveries accepted, multiple entrance/exit gates, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
6330 Harold Ct, Austin, TX
78721, United States

Hours

Reviews

4.8
235 reviews
5 stars
209
4 stars
14
3 stars
5
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Isaac, Ben, and Josie, for their exceptional service, friendliness, and willingness to help.

Pricing Issues

Several reviews highlighted concerns about sudden price increases after the acquisition by Extra Space, leading to dissatisfaction among some customers.

Cleanliness and Security

The facility is frequently described as clean, well-maintained, and secure, with many customers feeling their belongings are safe.

Efficient Process

Many customers appreciated the quick and easy rental process, noting how smoothly everything was handled from reservation to move-in.

Positive Atmosphere

The overall atmosphere of the facility is described as friendly and welcoming, contributing to a positive customer experience.
  • AA
    Alan C Hall II (AlanCHallzzz)
    4 days ago
    5.0
    Friendly staff, close to home. 🙏🏾
  • OM
    Omar Martinez
    Nov 14, 2025
    5.0
    Muy amable
  • FV
    Fernan Valladares
    Nov 8, 2025
    4.0
    If you are looking for a good storage (extra space storage) it is a good option the workers give you all the information you need and are very kind to you.
  • JS
    Jada Shuler
    Nov 7, 2025
    5.0
    Great experience love these guys
  • AJ
    Ashley Jones
    Oct 9, 2025
    1.0
    I've had two negative experiences with extra space storage related to shady pricing. At the first location, they changed my rate by $90 after only being in the unit for 3 months and then I moved to a different independent location to resolve. Then within two months, extra space acquired them, and after being told at signing that the rate would not increase for at least 6 months, it almost doubled after only 4 months. I've experienced rude management at the location on Airport Blvd in Austin, TX and in general, the practices seem dishonest. I've never written a review of a company before online so that is telling.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.