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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1620 S IH 35 Frontage Rd in Austin, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, wide drive isles, vehicles are allowed in drive-up units, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
435 reviews
5 stars
377
4 stars
18
3 stars
9
2 stars
7
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly John and Ibis, received high praise for being helpful, friendly, and accommodating throughout the rental process.
Facility Condition
The facility is generally reported as clean and well-maintained, though there are concerns about broken elevators and carts being unavailable.
Pricing Issues
Several customers expressed dissatisfaction with sudden price increases after a short rental period, feeling misled by the lack of communication regarding these changes.
Security Concerns
There are multiple reports of break-ins and theft, leading to a lack of trust in the facility's security measures.
Overall Experience
While many customers had positive experiences with staff and the facility, the issues with pricing and security have led to mixed reviews.
- JHJackie Harris4 days ago5.0John is always helpful and professional to
- RWRoss WarrenNov 4, 20255.0John at the front was super helpful. He even brought me a cart when I was unloading.
- AFAnt FitnessOct 30, 20255.0Amazing experience love that I know my stuff is safe
- ESEmma SolomonsOct 28, 20254.0John was very helpful when I needed to transfer to a larger storage unit. It took 5 minutes! Thank you!
- EBEmily BaconOct 22, 20255.0The manager John has been absolutely wonderful help all this summer. Been really struggling to find the right unit, and he has been so communicative and accommodating throughout, making the I got exactly what I needed for my client. I highly recommend! Thank you again!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Austin residents near Travis Heights, Riverside, Bouldin, St. Edwards, Downtown Austin, Central East Austin, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of I-35 and E Riverside Dr.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to St. Edward's University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM for gate access.
Where is Extra Space Storage located?
Extra Space Storage is located at 1620 S IH 35 Frontage Rd, Austin, TX 78704.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities offer climate-controlled units to protect temperature sensitive items.
Can I store my vehicle at Extra Space Storage?
Yes, vehicle storage options include indoor, outdoor, and covered spaces suitable for short-term or long-term needs.
What payment options are accepted at Extra Space Storage?
Payments can be made via American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Are packing and moving supplies available at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available for purchase online and at the facility.
What is the nearest major intersection to Extra Space Storage?
Extra Space Storage is located near the corner of I-35 and E Riverside Dr, making it convenient to access via freeway.
Is Extra Space Storage close to any colleges?
Yes, Extra Space Storage is near St. Edward's University, providing easy access for students and faculty.
What nearby services can assist with moving to or from Extra Space Storage?
Undergrads Moving | Movers Austin TX is a nearby home service that can help with moving your belongings to or from Extra Space Storage.
Are there any nearby landmarks or accommodations near Extra Space Storage?
Nearby landmarks and accommodations include Woodland Oaks, a retirement home and historic building, and Aria Grand, a local accommodation.