Extra Space Storage

4.6
255 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreWine Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 1341 W Mary St in Austin, TX today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, security access to your floor only, wine storage, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1341 W Mary St, Austin, TX
78704, United States

Hours

Reviews

4.6
255 reviews
5 stars
227
4 stars
5
3 stars
3
2 stars
1
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Lindsey received consistent praise for her exceptional customer service, being described as helpful, friendly, and efficient.

Cleanliness

The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.

Security

Customers feel safe and secure with their belongings, highlighting the facility's good security measures.

Pricing Concerns

Several reviews mentioned frustrations with significant price increases, leading to dissatisfaction among long-term customers.

Convenience

The location is appreciated for its accessibility and convenience, making it easy for customers to use their storage units.
  • DD
    Dawn
    3 days ago
    5.0
    Very helpful employees, from the young man who found us the storage unit and gave us the quotes to the manager, Sam, who showed us around the units and answered all of our questions. They are professional, friendly and the units are very well maintained.
  • AB
    Abhi Bhatt
    Nov 11, 2025
    5.0
    Lindsey at Extra Self Storage at W Mary St in Austin is so incredibly helpful. I was wanting to look at my storage but did not have keys no longer had my key to the storage and she was able to get me in to it within minutes. In addition, she knocked down the price of my long-term storage by $50. Highly recommend working with Lindsey and the team here.
  • KM
    Kat Moody
    Nov 8, 2025
    5.0
    This spot has been great for us! The units are clean and easy to get to. The elevator is large enough for just about anything you’d need to get into it. Switching units was very easy. Construction next door hasn’t been as disruptive as I expected. Lindsey is very friendly and easy to work with! Thanks y’all!
  • KC
    Katelena Hernandez Cowles
    Nov 3, 2025
    5.0
    Lindsey H. was amazing! I had rented a space here online for an upcoming move but was worried as I got down to the wire about having enough space for the things staying in storage for a bit . Lindsey helped me go through photos of what I was moving and decide the right unit for me, which was bigger than what I had gotten but smaller than I had thought I would need. She was friendly, kind, and efficient, even at the end of her work day! Location is super-convenient and clean, too.
  • MP
    Miranda Paige
    Oct 30, 2025
    5.0
    I’ve had a storage unit here for a long time, and not only is it one of the best facilities - feels safe & secured, but the property manager, Lindsey, is by far one of the most pleasant people to work with. I have been in a serious pickle with losing my job and having to figure things out, she worked with me and communicated with me the whole time so I was never in the dark. I’d tell anyone to go here!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.