Extra Space Storage

4.6
333 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2009 Airport Blvd in Austin, TX today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, security access to your floor only, kiosk, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2009 Airport Blvd, Austin, TX
78722, United States

Hours

Reviews

4.6
333 reviews
5 stars
291
4 stars
10
3 stars
4
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Jared and James received consistent praise for their helpfulness, professionalism, and proactive communication, making the storage experience smooth and stress-free for many customers.

Facility Cleanliness

The storage facility was frequently described as clean, well-maintained, and secure, contributing to a positive overall impression.

Pricing Concerns

Several customers expressed dissatisfaction with unexpected rent increases, indicating a lack of transparency regarding pricing changes.

Overall Experience

Most reviews reflected a high level of satisfaction with the service provided, with many customers recommending the facility for its excellent staff and efficient processes.
  • JB
    Jon Brown
    5 days ago
    5.0
    This place is run by Jared, and he is ABSOLUTELY AWESOME. My #1 concern was my stuff being safe, and this place is being very competently & safely run by Jared, & he's a GREAT guy. I had lots of complicated changes & questions for him after a year of being here, and he helped me out and got everything taken care in an INSTANT. I was kinda worried about management not working with me on changing units/insurance/etc and it all could not have gone smoother. If you want your stuff to be in a reliable, safe, competently run storage unit facility with GREAT customer service - this is your spot! Been here a year and not leaving anytime soon. Thanks Jared!
  • TA
    Tawfeq Ahmed
    6 days ago
    5.0
    Jared was super helpful and giving me the information I needed to get in here with the semi truck. The place has a great layout and everyone's very accommodating. If I lived in the area would be more than happy to get a unit from these guys
  • EM
    Eric Matthews
    Jan 1, 2026
    5.0
    I did the whole rental contract online. When I finished I headed to Extra Space Storage to see them. While on my way Jarad called me to touch base about what I did online. Jarad was very professional with me when I got there. He took time to show me everything. He also explained everything. Please keep Jarad at this location.
  • AL
    Arthur Laijas
    Dec 31, 2025
    5.0
    The service is outstanding! Jared the service provider is excellent. Very nice, and very friendly and nice experience necessary for customer service help needed, above and beyond.
  • ET
    Eric Turner
    Dec 30, 2025
    5.0
    We had a great experience with Extra Storage on Airport Boulevard, largely thanks to Jared. He went out of his way to follow up after noticing that our unit appeared unsecured, just to make sure everything was properly closed out and that our account was fully taken care of. His communication was proactive, clear, and genuinely helpful — it was obvious he cared about doing things the right way and looking out for customers. We really appreciated him reaching out and making sure there were no loose ends. Great customer service all around.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.