Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5547 McNeil Dr in Austin, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
296 reviews
5 stars
251
4 stars
16
3 stars
9
2 stars
5
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Thomas received numerous positive mentions for his helpfulness, professionalism, and ability to make the rental process easy and stress-free.
Cleanliness
The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.
Communication Issues
Some customers reported poor communication regarding unit availability and pricing changes, leading to frustration.
Security Concerns
There were serious concerns raised about security, including reports of theft and inadequate response from management.
Pricing Transparency
Customers expressed dissatisfaction with unexpected price increases and promotional rates not being clearly communicated.
- WMWill McManusNov 16, 20255.0Much better and nicer staff than public storage
- JAjim andersonNov 2, 20255.0Reserving my unit was the easiest I've ever done. The whole process was done in a snap. The unit was also clean and ready to go. I was told my low, low rental fee is good for three months. I'm hoping the increase isn't one to make me look elsewhere because I'm looking for a place to sign a years lease. Hoping this is the place and so far it is. Give them a try.
- MRmaritza RamosOct 15, 20255.0Fred the best, very good service
- CGCris GOct 15, 20255.0Fred is truly a very helpful person who cares about tenants at this storage location. Thanks Fred for all of your help.
- JKJomjaii KnpOct 3, 20255.0Fred is such a nice guy! He was super helpful, patient, and made the whole process at the storage place easy and stress-free. Really appreciate his kindness and professionalism
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Austin area, including residents of McNeil, Jollyville, Wells Branch, Pflugerville, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of TX-45 and TX-1.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the operating hours for Extra Space Storage in Austin, TX?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends and holidays except on specified closures.
How can I determine the right storage unit size for my needs?
Use the Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and items like furniture and appliances will fit in each unit size.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities offer climate-controlled storage units suitable for temperature-sensitive items, along with standard units without climate control.
Are there drive-up storage units available at Extra Space Storage?
Yes, Extra Space Storage offers drive-up access units, allowing you to pull your vehicle right up to your unit for convenient loading and unloading.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage sells a variety of moving and packing supplies both online and at local facilities.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
What is the address of Extra Space Storage in Austin, and which major intersection is it near?
Extra Space Storage is located at 5547 McNeil Dr, Austin, TX 78729, near the intersection of TX-45 and TX-1.
What nearby insurance agencies can I find around Extra Space Storage?
Nearby insurance agencies include Russ Blancken - Farmers Insurance, Be Well Insurance Solutions, Farmers Insurance - The Fong Agency, and Nationwide Mutual Insurance Company.
Are there any nearby schools and sports fields close to Extra Space Storage?
Yes, McNeil High School, McNeil High School Baseball Field, McNeil High School Softball Fields, McNeil Track/XC, and YMCA Soccer Fields are nearby and accessible.
What recreational and community facilities are located near Extra Space Storage?
Nearby you can find the Northwest YMCA of Austin gym, YMCA Playground, CrossPointe Church, and arts venues like Raymond E. Hartfield concert venue.