Store your belongings at Extra Space Storage on 9706 Menchaca Rd in Austin, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, vehicles are allowed in drive-up units, electricity available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Adriana consistently received praise for her exceptional customer service, being described as friendly, helpful, and professional.
Cleanliness
The facility is noted for being clean and well-maintained, contributing to a positive customer experience.
Security
Customers feel secure with the facility's safety measures, including surveillance and gated access.
Pricing
While many customers found the pricing reasonable, there were complaints about significant rate increases over time.
Mixed Experiences
Some reviews highlighted serious issues, including theft and pest problems, indicating a need for improvement in certain areas.
LB
Linda Berretta
Nov 5, 2025
5.0
I have to say this was the best experience for storing my belongings!
I found Adrianne to be extremely helpful and accommodating. It is also very clean, safe and her prices beat the other storage companies that I called. The staff is wonderful as well!
I would highly recommend this place!!
CC
christopher cesta
Nov 3, 2025
5.0
In a time that is severely lacking in Customer Service, it is a breath of fresh air to deal with Adriana . Every time I go to my storage unit, she always waves , smiles and when she’s driving by on her cart, always takes the time to stop and ask how I am doing. How nice is that? If she’s not behind the computer when I pull in, she’s out on the grounds , cleaning units, always working. The grounds always feel safe and look clean. I hope extra storage space realizes what they have in Adriana and treat her accordingly. Thank you, Adriana for all you do.
GH
Gage Hernandez
Oct 24, 2025
5.0
Great experience and communication. Staff is super helpful!
MR
martha ramirez
Oct 14, 2025
5.0
Muy contenta con extra space storage son seguros,están limpios,el personal de la oficina e es muy agradable y están listos para ayudarte con lo que necesitas muchas gracias
AJ
Autumn jamroz
Oct 9, 2025
1.0
If I could give 0 I would. This company raised my rates SIGNIFICANTLY, my storage unit has a huge hole in the ceiling and an animal crawled in there and DESTROYED hundreds of dollars worth of stuff by pooping all over my unit, there are ROACHES all over my things that were definitely not there before and they notified me of a "break in" and it turns out my camper was completely robbed- my battery, my speakers, my tool box- they took THOUSANDS of dollars worth of brand new stuff and all they did is give me the website to their insurance company that conveniently doesn't work and loads until it times out. These people have significantly negatively effected my life and charged me through the teeth to do it. Chasta was the only capable employee there and of course they let her go after the buy out. If no one gets back to me on this promptly after this review I will be pursuing legal action. Please do not keep your stuff here.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Austin area including Sunset Valley, Menchaca, Cedar Valley, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near W Slaughter Ln & Monarch Hwy.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the operating hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
What types of storage units does Extra Space Storage offer?
They offer a large selection including drive-up access units, climate-controlled units, and both standard and non-climate controlled storage units suitable for household and commercial use.
Can I store vehicles like RVs and boats at Extra Space Storage?
Yes, Extra Space Storage provides outdoor parking, covered parking, and indoor storage options for RVs and boats of all sizes.
How can I determine the right storage unit size for my needs?
Use the helpful Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and items will fit in each unit size.
Does Extra Space Storage offer packing and moving supplies?
Yes, they offer a variety of moving and packing supplies, including boxes, available for purchase online and at local facilities.
What payment methods are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa payments.
Are there any nearby conveniences or services close to Extra Space Storage?
Yes, nearby you can find Life Storage for additional storage needs, Sonic Drive-In and Popeyes Louisiana Kitchen for dining options, and both Chevron and Texaco gas stations for fueling your vehicle.
How can nearby restaurants like Sonic Drive-In benefit customers visiting Extra Space Storage?
Customers can enjoy quick meals or snacks at nearby Sonic Drive-In before or after visiting Extra Space Storage, making their visit more convenient.
What local real estate services are available near Extra Space Storage?
Nearby real estate agents and property management services like The Bettinger Team at ERA-Bettinger Realtors and Bettinger Realtors are available for customers interested in local housing or property needs.
Can I find other retail and supply stores near Extra Space Storage?
Yes, there are stores like Dollar General for discounts, All Appliance Parts for hardware needs, and RadioShack for electronics close to Extra Space Storage to assist with various shopping needs.