Extra Space Storage

4.8
298 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 9706 Menchaca Rd in Austin, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, vehicles are allowed in drive-up units, electricity available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
9706 Menchaca Rd, Austin, TX
78748, United States

Hours

Reviews

4.8
298 reviews
5 stars
268
4 stars
13
3 stars
3
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Adriana received consistent praise for her exceptional customer service, being described as friendly, helpful, and professional.

Cleanliness and Security

The facility is noted for being clean, well-maintained, and secure, providing peace of mind to customers.

Mixed Experiences

While many reviews are positive, there are significant concerns regarding rate increases, pest issues, and a serious security breach that affected some customers.

Affordability

Customers appreciate the competitive pricing and value for money, especially in comparison to other storage options.
  • DN
    DaVonte Norris
    4 days ago
    5.0
    Adriana has been so helpful during my lease here. I needed a temporary access overnight to get my work truck out and she accommodated me with pleasure! Will definitely be recommending this location in the future :)
  • PW
    Paul Werner
    6 days ago
    5.0
    They are very accommodating and friendly
  • JS
    Jackie Speer
    Dec 13, 2025
    5.0
    Adrianna at the facility on Manchaca road in Austin is the BEST one ever. So knowledgeable and helpful. Great employees like Adrianna make the company look a cut above the competitors..
  • LB
    Linda Berretta
    Nov 5, 2025
    5.0
    I have to say this was the best experience for storing my belongings! I found Adrianne to be extremely helpful and accommodating. It is also very clean, safe and her prices beat the other storage companies that I called. The staff is wonderful as well! I would highly recommend this place!!
  • CC
    christopher cesta
    Nov 3, 2025
    5.0
    In a time that is severely lacking in Customer Service, it is a breath of fresh air to deal with Adriana . Every time I go to my storage unit, she always waves , smiles and when she’s driving by on her cart, always takes the time to stop and ask how I am doing. How nice is that? If she’s not behind the computer when I pull in, she’s out on the grounds , cleaning units, always working. The grounds always feel safe and look clean. I hope extra storage space realizes what they have in Adriana and treat her accordingly. Thank you, Adriana for all you do.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.