Extra Space Storage

4.6
206 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 9717 E US Highway 290 in Austin, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
9717 E US Highway 290, Austin, TX
78724, United States

Hours

Reviews

4.6
206 reviews
5 stars
177
4 stars
12
3 stars
2
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, especially Kendra and Tanner, for their friendliness, helpfulness, and professionalism.

Facility Condition

The storage facility is noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Ease of Process

Many reviews highlighted the straightforward and efficient process for renting units, with staff providing thorough explanations and assistance.

Positive Experiences

Overall, customers expressed high satisfaction with their experiences, often recommending the facility to others.

Pricing Concerns

Some customers raised issues regarding price increases after initial rental periods, indicating a need for transparency in pricing.
  • JN
    Joel Navarro
    Nov 15, 2025
    5.0
    Kendra was very helpful! Units are nice as well. Thank you
  • KK
    Kim27
    Nov 2, 2025
    5.0
    I spoke with Kendra the store Manager today and she was so Patient and thorough in explaining everything to me and answering all of my questions. She really put me at ease about moving forward and storing my belongings here. I appreciate all the extra steps they’ve made to improve the facility recently. They have a really great team that I’m excited to be able to work with moving forward.Thank you Kendra!
  • DD
    Daytrin Loggins (#DatBoiiDay)
    Oct 25, 2025
    5.0
    Satisfactory customer service, friendly
  • TP
    Tanisha Pettaway
    Oct 18, 2025
    5.0
    Kendra was very friendly and thorough. I appreciate her good customer service. Definitely would recommend.
  • ML
    Memo Lopez
    Oct 14, 2025
    5.0
    They took care of my right before closing with no issues! Katrina took her time to explain me all the packages and future deals. Great experience.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.