Location.com logo
Extra Space Storage
Brand Certified

Extra Space Storage

4.7
(226 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 9717 E US Highway 290 in Austin, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
9717 E US Highway 290, Austin, TX
78724, United States

Hours

Reviews

4.7
226 reviews
5 stars
196
4 stars
12
3 stars
2
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Kendra and Tanner, received high praise for their helpfulness, friendliness, and professionalism.

Facility Cleanliness

The storage facility is consistently described as clean, well-maintained, and secure.

Rental Process

Customers found the rental process to be easy and efficient, with staff providing clear guidance.

Pest Issues

One customer reported a serious pest problem with scorpions, indicating a need for improved pest control measures.

Pricing Concerns

Some customers expressed dissatisfaction with rising prices after initial promotions.
  • CM
    Chasity Mayfield
    Feb 16, 2026
    5.0
    We love renting here. Kendra was really awesome while taking my payment. She smiled and took care of me. We love the location and digital access to the gates and doors. It has a restroom for convenience. I would definitely recommend to friends and family. Awesome, affordable place!
  • GP
    gerry pena
    Feb 11, 2026
    5.0
    Service, was really excellent!!
  • ML
    Meredith Lea
    Feb 8, 2026
    5.0
    In October '25, my brother and I rented a unit here to store our father's possessions after he passed. We showed up with our Uhaul and began unloading all the heavy antique furniture, loads of books etc. Thankfully the facility was extremely clean, easily accessible and cool. Very modern and spacious. THEN... I foolishly tried to go backwards down the Uhaul ramp with a dolly stacked with 3-4 boxes of hardcover books. Obviously, I ended up getting run over by the dolly and eating pavement. We had to call EMTs and I spent the next 7 hours in the ER for a busted ankle. The whole point of this story is because I want to sing the praises of the incredible employee who was working that day! I never caught her name but she was so incredibly kind and went above and beyond as both a human being and employee representing this company. She made sure the emergency vehicle didn't have trouble accessing the gate, she brought me AND my brother cold bottles of water (I was laying on hot concrete in the sun and couldn't move...yes, that's October in Texas), and she checked in on me to comfort me and bring me Kleenex cuz I was crying like a baby. So yes, this review is due to a personal experience, but the facility is also wonderful! Whoever the angel was working October 8th '25, thank you so much for your kindness and we'll definitely continue to patronize the business because of your exceptional help and fantastic facility!
  • JO
    Julia Orozco
    Jan 29, 2026
    5.0
    Jordan was very helpful, courteous, and great customer service skills. I am very impressed and grateful. Than you Jordan
  • JR
    Jeanette Rodriguez
    Jan 29, 2026
    5.0
    Jordan was wondering very helpful highly recommend him helping anyone

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: