Business Details
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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1714 E Parmer Ln in Austin, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, security access to your floor only, golf carts available, kiosk, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
485 reviews
5 stars
420
4 stars
17
3 stars7
2 stars3
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Tanner and Tara, for their friendly, helpful, and professional service.
Facility Condition
Numerous reviews highlighted severe rodent infestations and unsanitary conditions, with multiple reports of rat droppings and damage to stored items.
Pricing Issues
Several customers expressed dissatisfaction with unexpected price increases and lack of transparency regarding rental rates.
Cleanliness
While some customers noted clean facilities, many reported issues with cleanliness due to rodent problems and trash accumulation.
Overall Experience
Mixed reviews with some customers having positive experiences while others reported significant issues, particularly related to pest control and item safety.
- EWEric WarrenNov 12, 20255.0Great customer service good social skills good personalities very great encounter thank you God bless.
- JMJessica MullinsNov 11, 20255.0All of the employees are extremely helpful and work with you. They made moving in super easy when we needed it and moving out was a breeze with them. Will definitely be using them again if I need another unit.
- SASteve W. ATXNov 8, 20255.0I recently had to move from another storage facility and the move and set-up at this facility was very smooth. Been here a few months and recently had an issue come up and contacted MGR on duty Andrew and explained the situation and my concerns, He listened and help to resolve the issue to my great satisfaction.!!
- MNMandee NguyenNov 3, 20251.0Absolutely disgusting and infuriating experience. Do NOT rent here. My original unit was infested with rats — droppings, urine, and filth everywhere. My property was destroyed: boxes chewed through, rugs and belongings soaked in rat urine and feces, and I had to throw so much away. After months of dealing with this, I moved to a new unit just three days ago, only to catch another rat inside. There isn’t even a trash bin available to dispose of the rat that got caught in the trap. It’s unbelievable that a facility charging these prices allows this kind of unsanitary, unsafe environment to continue. Management needs to take action immediately with full extermination and real preventive measures. This place is a health hazard. Do not store your belongings here.
- FAFatima AliOct 24, 20251.0Guys never ever get this Storage I’m stuck here. It’s so many rats in this storage. They even not clean. I’m so disappointed if our payment is little late, they start calling, but they not take any action for the rats. This is unbelievable in the storage has a rats don’t come to that location never😡😡😡😡😡
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Austin, Dessau, Pflugerville, Daffan, Manor, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Dessau Rd and E Parmer Ln.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage on E Parmer Ln?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
Does Extra Space Storage offer climate-controlled storage units?
Yes, they offer both climate-controlled and standard storage units to suit your needs.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies are available for purchase both online and at the facility.
Is there drive-up access available at Extra Space Storage?
Yes, drive-up units are available, making it easy to move large or heavy items directly to your storage unit.
Where is Extra Space Storage located and what is the closest intersection?
It is located at 1714 E Parmer Ln, Austin, TX near the intersection of Dessau Rd and E Parmer Ln.
What nearby convenience stores and gas stations are close to Extra Space Storage?
Corner Store and Shell are nearby convenience stores and gas stations, convenient for quick stops before or after your storage visit.
Are there dining options near Extra Space Storage on E Parmer Ln?
Yes, nearby dining options include Jack in the Box, Whataburger, Chick-fil-A, Papa John's Pizza, and Waffle House for various fast food and restaurant choices.
What nearby financial and ATM services can customers access near Extra Space Storage?
Customers can find Circle K ATM, The Exchange Network ATM, and LibertyX Bitcoin ATM close by for convenient financial services.
Does Extra Space Storage have an on-site manager and what security features are provided?
Yes, they have a manager living on site and provide electronic gate access along with exceptional security measures for your belongings.