Brand Certified
Extra Space Storage
4.9(691 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
4518 Boston Ln, Austin, TX
78735, United States
Certified by Extra Space Storage • Feb 22, 2026
(512) 893-8654
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/texas/austin/1000001208/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 4518 Boston Ln in Austin, TX today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, parking spaces, elevator access, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Feb 22, 2026
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.9
691 reviews
5 stars
668
4 stars
15
3 stars1
2 stars2
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Cindy, the manager, received consistent praise for her exceptional customer service, being described as friendly, helpful, and attentive.
Cleanliness
The facility is frequently noted for its cleanliness and well-maintained environment, contributing to a positive customer experience.
Security
Customers feel secure about their belongings, highlighting the facility's safety measures and attentive management.
Accessibility
The location is appreciated for its easy access and convenience, making it a favorable choice for customers.
- ELEmma LightFeb 14, 20265.0If I ever have any issues the manager Cindy is also such a help and generally a joy to be around!
- ADAmy DFeb 10, 20265.0The Extra Space Storage at Boston Lane and 290 in Austin is superior to another nearby storage facility I used in the past. Cindy has been friendly, professional, informative and was very helpful when I needed to upgrade my unit even letting me borrow a lock for a day while I moved my items between units. She goes above and beyond and is often walking the property when I am there to make sure it is clean and secure.
- NSNewman SFeb 10, 20265.0Cindy is an amazing manager. Friendly. Helpful. And keeps the place until top shape.
- ANAndrea NelsonFeb 9, 20265.0The Extra Space Storage facility on Boston Lane in Austin has been a great place for storing our things. The facility is always clean and the covered parking area is great for moving things to storage in inclement weather and in the Texas heat. Cindy, the manager, has been so easy to work with. She is very professional, helpful, respectful, and is making sure everything runs smoothly. With the security measures she has put in place, my husband and I have felt very safe going to and from our unit. We highly recommend this facility. Thank you Cindy! We really appreciate you and your great work ethic. A. Nelson
- AMAly MatriottiFeb 7, 20265.0Had the best experience here with Cindy. We left our keys in another state and she helped us get into our storage unit very quickly! She was so helpful and professional, even offered us water on a hot moving day. She truly was the catalyst that helped our move run smoothly. Would highly recommend this location if you want a great experience with self storage, thank you Cindy!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Austin residents near Oak Hill, Sunset Valley, Westgate, South Lamar, Barton Hills, Circle C Ranch, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of W Texas Hwy 71 Service Rd and Boston Ln.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the operating hours of Extra Space Storage in Austin?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including Sundays.
Where is Extra Space Storage located in Austin, TX?
The facility is located at 4518 Boston Ln, Austin, TX 78735, at the corner of W Texas Hwy 71 Service Rd and Boston Ln.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities, including this one, offer climate-controlled storage units to protect temperature-sensitive items.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at local facilities.
What payment options are accepted at Extra Space Storage?
You can pay using American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is there an on-site manager at the Extra Space Storage facility?
Yes, the facility has an on-site resident manager to assist with your storage needs.
Are moving carts or dollies available at the facility?
Nearly all facilities have push carts for transporting belongings. You can ask the facility manager for assistance.
What nearby businesses can I visit around Extra Space Storage?
Nearby places include Katz Builders Inc for construction needs, Color At Dawn for beauty services, and Barton Springs Chiropractic for health treatments.
Can I find automotive services near Extra Space Storage?
Yes, Lamb's Tire & Automotive and NTB - National Tire & Battery are nearby for tire and automotive services.
What are some dining options close to Extra Space Storage in Austin?
You can try 34 Wine and Spirits for spirits and wine, Primizie Catering for American and Italian cuisine, or Milano Cafe for European dishes nearby.
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