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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 4518 Boston Ln in Austin, TX today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, parking spaces, elevator access, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Hours
Reviews
4.9
671 reviews
5 stars
646
4 stars
15
3 stars1
2 stars2
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Cindy, the manager, received consistent praise for her helpfulness, friendliness, and professionalism, significantly enhancing the customer experience.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, contributing to a positive impression among customers.
Accessibility
Customers appreciated the easy online booking process and the convenience of the facility's location, along with helpful amenities like dollies for moving.
Overall Experience
Many customers expressed high satisfaction with their overall experience, recommending the facility for its excellent service and management.
Pricing Concerns
Some customers noted issues with rate increases and communication regarding move-out policies, indicating room for improvement in transparency.
- FCFelicia Del ConteNov 12, 20255.0Great storage facility! Always clean, secure, and the staff is super helpful every time I’m there.
- JFJesus De La FuenteNov 7, 20255.0I have been renting here for over a year now for business purposes and it’s been the best. Cindy is the best manager ever. Super attentive, friendly, accommodating, and always makes me feel assured my stuff is safe. Will keep renting here and recommend others do as well!
- MAMolly AustinNov 4, 20255.0We had one storage unit and now have two units. We use them mainly for furniture we stage houses with. Extra Space is always clean, well presented and the staff is top notch! Very very helpful and work well with our needs. Thank you!!
- CMChris McKeanNov 4, 20255.0Excellent management, Cindy is always very helpful!
- LLLisa LarbiNov 4, 20255.0Super easy online booking & great staff! Accidentally locked my unit incorrectly, and Cindy the manager called to let me know. I was out of state at the time for a week, so she kindly stored my valuables in their company unit and took pictures to make sure everything was accounted for. Super grateful!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Austin residents near Oak Hill, Sunset Valley, Westgate, South Lamar, Barton Hills, Circle C Ranch, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of W Texas Hwy 71 Service Rd and Boston Ln.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the operating hours of Extra Space Storage in Austin?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including Sundays.
Where is Extra Space Storage located in Austin, TX?
The facility is located at 4518 Boston Ln, Austin, TX 78735, at the corner of W Texas Hwy 71 Service Rd and Boston Ln.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities, including this one, offer climate-controlled storage units to protect temperature-sensitive items.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at local facilities.
What payment options are accepted at Extra Space Storage?
You can pay using American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is there an on-site manager at the Extra Space Storage facility?
Yes, the facility has an on-site resident manager to assist with your storage needs.
Are moving carts or dollies available at the facility?
Nearly all facilities have push carts for transporting belongings. You can ask the facility manager for assistance.
What nearby businesses can I visit around Extra Space Storage?
Nearby places include Katz Builders Inc for construction needs, Color At Dawn for beauty services, and Barton Springs Chiropractic for health treatments.
Can I find automotive services near Extra Space Storage?
Yes, Lamb's Tire & Automotive and NTB - National Tire & Battery are nearby for tire and automotive services.
What are some dining options close to Extra Space Storage in Austin?
You can try 34 Wine and Spirits for spirits and wine, Primizie Catering for American and Italian cuisine, or Milano Cafe for European dishes nearby.