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Extra Space Storage
Brand Certified

Extra Space Storage

4.8
(369 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2401 E Ben White Blvd in Austin, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, security access to your floor only, wide drive isles, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2401 E Ben White Blvd, Austin, TX
78741, United States

Hours

Reviews

4.8
369 reviews
5 stars
340
4 stars
9
3 stars
5
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Lloyd received consistent praise for his exceptional customer service, being described as friendly, helpful, and knowledgeable.

Facility Condition

The storage facility is noted for being clean, secure, and well-maintained, with effective security measures in place.

Pricing Concerns

Several customers expressed dissatisfaction with sudden price increases and lack of transparency regarding rate changes.

Accessibility

Customers appreciated the easy access to their units and the availability of carts for moving items.
  • SC
    Sol Cisneros
    Feb 10, 2026
    5.0
    5 stars for Lloyd’s customer service. Clear communication regarding price increases via email, and letters. Lloyd is always quick to answer my phone calls. After renting for two years I never once had any issues. Great central location from my workplace and home.
  • MW
    Marty Webb
    Feb 9, 2026
    5.0
    This was one of the cleanest most secure storage facilities I have used. Lloyd was extra helpful and friendly.
  • CM
    Clint Muhlenberg
    Feb 7, 2026
    5.0
    I’ve used this facility for the past few years, and I’m impressed with the quality, cleanliness, and the service from the staff. Getting to my unit has always been a breeze, and on the few occasions I’ve needed help, Lloyd went above and beyond on customer service. I wouldn’t hesitate to rent a unit here again.
  • MD
    Mark Derrick
    Feb 5, 2026
    5.0
    Excellent customer service. A mistake was made and then was promptly, politely and correctly handled. That's what we all need! Would recommend to all.
  • SD
    Stephanie Draeken
    Feb 5, 2026
    5.0
    Lloyd was extremely helpful throughout our time here. Clean, safe facility. Great location. Highly recommend.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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