Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2401 E Ben White Blvd in Austin, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, security access to your floor only, wide drive isles, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
358 reviews
5 stars
330
4 stars
9
3 stars5
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Lloyd received consistent praise for his exceptional customer service, being described as friendly, helpful, and knowledgeable.
Facility Condition
The storage facility is reported to be clean, well-maintained, and secure, with easy access and available carts for moving.
Pricing Concerns
Some customers expressed dissatisfaction with unexpected rate increases after a few months, indicating a potential issue with pricing transparency.
Overall Experience
Most reviews reflect a positive overall experience, with many customers recommending the facility for its service and management.
- SSShilin3 days ago5.0Phenomenal experience. Lloyd the manager was exceptionally friendly and helpful and I honestly gave me some much needed advice. The storage units themselves are clean, climate controlled and well maintained. I used mine for over a year with zero hassle. Thanks so much Lloyd. Good luck with everything
- MLMaddie Love3 days ago5.0Lloyd Brown is the absolute BEST guy to work with for all your storage needs. He is extremely kind and helpful, always around to lend a hand. Can’t recommend this location enough.
- DWDaphne Wolfe6 days ago4.0Loyd is very helpful and transparent! He is super clear on how he can help and what he can offer! I really appreciated his timely response and he has always been consistent. I had a security issue last year and it was resolved very quickly so I very much appreciate his quick response!
- CPCameron PunchardJan 1, 20265.0IT was great everything was in order and easy check in and alot of security so I know that my things will be safe and protected and I know that I dont have to worry
- STStef ToniDec 11, 20255.0Lloyd is an outstanding manager and my experience at this facility has been exceptional due to working with him. With his assistance my initial opening of an account and moving my belongings to the storage unit was seamless. Then this past month, I needed to renew my account, and I was overseas. Lloyd assisted me long distance with this process and with getting information for me from the central office. He is patient, knowledgeable and friendly. The facilities as well are excellent, and in excellent repair
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Austin residents near Del Valle, Bluff Springs, Lost Creek, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of E Ben White Blvd & Todd Ln.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to St. Edward's University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the operating hours for Extra Space Storage?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM, including weekends.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units including drive-up access, climate-controlled units, and non-climate controlled units.
Does Extra Space Storage offer climate-controlled storage units?
Yes, climate-controlled storage units are available for storing temperature-sensitive items.
Is there drive-up access available at the facility?
Yes, drive-up storage units are available to make moving large and heavy items easier.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies including boxes are available for purchase both online and at the facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Where is Extra Space Storage located?
It is located at 2401 E Ben White Blvd, Austin, TX 78741, near the intersection of E Ben White Blvd and Todd Ln.
Are there other storage facilities near Extra Space Storage?
Yes, nearby storage facilities include CubeSmart Self Storage, Public Storage, StorWise Self Storage, and SouthPark Storage.
What nearby restaurants can I visit before or after using Extra Space Storage?
Nearby restaurants include Micheladas El Guero, El Ace Del Taco, MiTexanitatx, and Don Juan, offering a variety of Mexican and Latin American cuisine.
Are there convenient gas stations close to Extra Space Storage?
Yes, several gas stations nearby include Chevron, Chevron Station Austin, Shell, and Ben White Gas And Beverage, useful for refueling during your storage visit.