Extra Space Storage

4.8
314 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 7901 W Highway 71 in Austin, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, wide drive isles, electricity available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
7901 W Highway 71, Austin, TX
78735, United States

Hours

Reviews

4.8
314 reviews
5 stars
294
4 stars
6
3 stars
5
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer service throughout the rental process.

Cleanliness

The facility is frequently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Technology

Customers appreciate the convenience of the mobile app for accessing units and the recent upgrades to security features.

Access and Convenience

The facility offers easy access and convenient hours, although some customers experienced issues with specific access points.

Communication Issues

There are reports of communication problems regarding price increases and notifications, but management has made efforts to address concerns.
  • LL
    Leslie Lewis
    3 days ago
    5.0
    They were great to work with, originally had a 2nd floor storage and Thomas found a deeper one on the 1st...saved our movers. Clean, great location.
  • DB
    D B
    6 days ago
    5.0
    Excellent, just perfect. From picking out a unit to signing the agreements, nothing has ever been easier than renting here. I was very content with all the aspects of rental and the gates are easy to use, plenty of room to unload, and knowledgeable staff to answer any question you may have. Easy to get to on highway 71, this is where you want to go when you have a storage need, whether for a few months, or longer, stop in and get a space, you won't regret it! : )
  • BK
    Brandi Kinslow
    Nov 13, 2025
    5.0
    The process has been excellent. Everyone we've talked with here has been super friendly & most helpful. The facilities are spotless & SO nice to be at a climate controlled facility finally. Abbie at the Oak Hill facility went above & beyond to help. Only issue we've had is not being able to lock in our monthly price however, we were able to do a 4 month locked rate online & that works for us as we hope to not need storage soon.
  • LT
    Laura Taylor
    Nov 11, 2025
    5.0
    Our customer experience has been great working with Extra Storage in Oak Hill. The facility is very clean and customer service is exceptional. Abby, the store manager was very helpful and attentive to adjusting monthly rental rate when we needed a longer term than expected.
  • DH
    Donald Harris
    Nov 6, 2025
    5.0
    What started out as a temporary solution to storing furniture, seasonal items and personal belonging to help with clutter and space has became a four year ordeal. I a satisfied with the protection of property, security, climate, access times and cleanliness. Store manager Abigail and staff do an amazing job.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.