Extra Space Storage

4.9
787 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 11200 Ranch Rd 620 in Austin, TX today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, RV parking, drive up climate controlled units, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
11200 Ranch Rd 620, Austin, TX
78726, United States

Hours

Reviews

4.9
787 reviews
5 stars
753
4 stars
19
3 stars
2
2 stars
1
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Tomas received high praise for his helpfulness, responsiveness, and friendly demeanor, contributing to a positive customer experience.

Cleanliness

The facility is consistently described as very clean and well-maintained, with customers appreciating the overall upkeep.

Pricing Transparency

Several customers expressed concerns about a lack of transparency regarding pricing and frequent rate increases after initial rental.

Security Issues

There were serious complaints about security, including reports of theft and pest problems, which raised concerns among customers.
  • AJ
    Alfredo Espinoza Jr.
    5 days ago
    5.0
    Great experience
  • VR
    Victor Michael Rodriguez
    5 days ago
    5.0
    Very friendly.
  • MS
    Mark Smith
    5 days ago
    5.0
    Excellent service and Tomas is absolutely customer service oriented. The best!!!
  • LO
    Lee Orfila
    Jan 5, 2026
    5.0
    The guy who runs the place is really helpful.
  • EP
    Emma Phipps
    Dec 16, 2025
    5.0
    Very clean facility and Thomas was very helpful!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.