Extra Space Storage

4.9
460 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 6512 McNeil Dr in Austin, TX today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
6512 McNeil Dr, Austin, TX
78729, United States

Hours

Reviews

4.9
460 reviews
5 stars
430
4 stars
16
3 stars
7
2 stars
2
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Chanel and the staff received consistent praise for their friendly, helpful, and professional service.

Facility Condition

The storage facility is reported as clean, well-maintained, and secure, with effective surveillance and access controls.

Pricing Concerns

Some customers expressed dissatisfaction with price increases and found the rates higher compared to competitors.

Convenience

Customers appreciated the easy sign-up process, app functionality for gate access, and overall convenience of the facility.
  • MA
    Monica Arebalo
    Dec 30, 2025
    5.0
    The young lady that helped me was very polite and very helpful....
  • KG
    Keith Green
    Dec 26, 2025
    5.0
    Chanel provided great customer service and was a true professional. More property managers should take notes from her professional attributes!
  • BS
    Brian Schachter
    Dec 23, 2025
    5.0
    Jake is delightful, and I was able to get set up quickly with my storage unit.
  • LS
    Lucas Shore
    Dec 18, 2025
    5.0
    Facility is secure (lots of cameras), it’s always clean, the prices are fair, and the manager, Chanel, is super friendly and is always on site when I need her. The app is easy to use and you can use Bluetooth to open gate or share a temporary code to allow others access.
  • SS
    Sydnee Smith
    Oct 28, 2025
    5.0
    A real person! Just what I was needing to assist in real life decisions.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.