Store your belongings at Extra Space Storage on 6512 McNeil Dr in Austin, TX today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Chanel and the staff received consistent praise for their friendly, helpful, and professional service, making the rental process smooth and enjoyable.
Facility Condition
The storage facility is noted for being clean, well-maintained, and secure, with effective surveillance and access controls.
Pricing Concerns
Some customers expressed dissatisfaction with price increases after signing leases, indicating a need for clearer communication regarding pricing policies.
Convenience
Customers appreciated the easy sign-up process, convenient access through the app, and the overall hassle-free experience of renting storage.
Staff Recognition
Chanel was frequently highlighted as an outstanding employee, with many reviews specifically mentioning her exceptional customer service and willingness to assist.
SS
Sydnee Smith
Oct 28, 2025
5.0
A real person! Just what I was needing to assist in real life decisions.
PP
Primrose Problematic
Oct 21, 2025
5.0
Pretty good experience all in all. I wouldn’t mind it being cheaper of course but the gate access through the app is really convenient and I never saw any rodents or any pests other than some harmless spiders. Customer service was always good. Dumpster on site but it’s locked up.
EW
Eric Warren
Oct 16, 2025
5.0
Customer friendly very good social skills pleasant experience. The woman at the front desk does her job well. Enjoy doing business God bless you
MA
Mark Audino
Oct 13, 2025
5.0
Extra Space has always been a convenient and well maintained storage facility. Staff is courteous and professional.
SY
Sharonni Young
Oct 8, 2025
5.0
I've had a great experience with extra storage place Chanel was very helpful. The facility is clean, well-maintained, and feels secure with their surveillance and access controls. Chanel has been friendly and helpful whenever I had questions or needed assistance. Pricing is fair and competitive, and I appreciate the flexible rental options. Move-in and move-out were both smooth and hassle-free. Highly recommend if you're looking for reliable storage in the area!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Austin residents near McNeil, Jollyville, and Wells Branch.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located between HWY 183 and Parmer Lane.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the operating hours of Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 6512 McNeil Dr, Austin, TX 78729.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for storing temperature sensitive items, along with standard units without climate control.
Can I access my storage unit at any time?
Gate hours are from 6:00 AM to 10:00 PM every day, allowing you to access your unit during these times.
Are there drive-up storage units at Extra Space Storage?
Yes, drive-up access units are available, making it easier to move large or heavy items directly to your unit by vehicle.
Does Extra Space Storage offer RV and vehicle storage?
Yes, Extra Space Storage provides outdoor, covered, and indoor storage options for RVs and vehicles with flexible month-to-month leases.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
What nearby places can I visit around Extra Space Storage?
Nearby you can visit Honeycomb Park for outdoor activities, Mcneil International Food Park for a variety of food trucks, and Stone Creek Gym for fitness and recreational activities.
Is there convenient car care near Extra Space Storage?
Yes, County Line Car Wash is nearby for customers who want to clean their vehicle before or after accessing their storage unit.
Are there local amenities that families might find useful near Extra Space Storage?
Yes, families can find Stepping Stone School - McNeil/Jollyville preschool and child care services nearby, making it convenient for parents in the area.