Extra Space Storage

4.7
665 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 9910 Slaughter Creek Dr in Austin, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, vehicles are allowed in drive-up units, solar site, electricity available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
9910 Slaughter Creek Dr, Austin, TX
78748, United States

Hours

Reviews

4.7
665 reviews
5 stars
583
4 stars
37
3 stars
6
2 stars
6
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting Tori and Victoria for their exceptional service.

Cleanliness

The facility is noted for being clean and well-maintained, providing a secure environment for stored belongings.

Pricing

While many customers appreciated the fair pricing, there were complaints about sudden increases in monthly rates without prior notice.

Accessibility

The facility is described as convenient and easy to access, making the moving and storing process smoother for customers.

Pest Control Issues

Some customers reported pest issues in indoor units, indicating a need for improved pest management.
  • HB
    Heather B
    4 days ago
    5.0
    Tori an employee was very helpful to me. She answered all of the questions I had. Including but not limited to the storage auctions they have. Look forward to experiencing that! Thanks
  • DG
    David Garcia
    4 days ago
    5.0
    Great attention and follow up on the job service.
  • DB
    DaReal BigMike
    Nov 15, 2025
    5.0
    Tori's site is clean and professional fast and friendly service
  • RH
    Robert Hayden
    Nov 5, 2025
    5.0
    Tori was Fantastic save me about 150 on storage. Fantastic!
  • AD
    Alia Devine
    Nov 4, 2025
    3.0
    Found Several dead bugs found in the indoor unit big and small up until I moved out. Had to get pest control from day one. Most of the units are outside but they have a few indoor units. It was OK. I had to shake all my stuff off to make sure I wasnt brining any unwanted visitors out of storage. Decently clean, the team really does their best to take care of the property. Customer service was great and always friendly!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.