Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 12506 N Lamar Blvd in Austin, TX today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, security access to your floor only, kiosk, military discount, wide drive isles, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
798 reviews
5 stars
722
4 stars
35
3 stars
12
2 stars5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Thomas and Rosie, for their exceptional service, friendliness, and willingness to help.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Concerns
Some customers expressed dissatisfaction with significant price increases after the initial rental period, indicating a need for better communication regarding pricing.
Professionalism
Staff members, including Ryan and Thomas, were noted for their professionalism and knowledge, enhancing the overall customer experience.
Accessibility
Customers appreciated the easy access to their units and the convenience of the facility's layout.
- JHJustin Hampton6 days ago5.0Came in today on hard times met with Thomas Guzman this man showed me my way around a maze and aided beyond the normal help extremely helpful and sufficient GREAT CUSTOMER SERVICE highly recommend Thanks a ton
- LKLynn KaiserNov 5, 20255.0Thomas Guzman was very helpful and friendly. He gave us the tour of several units and answered all our questions. Looking forward to filling our unit!
- ABAlicia Paige BlountNov 5, 20255.0Great customer service from Thomas! Very detailed and patient with my questions. Thanks!
- PRPeter RasmussenNov 3, 20255.0The best customer service experience that I have had in a long time!
- SISandra IvethOct 27, 20255.0Safe and secure storage, clean too no issues just moved out due to price increase. Thomas Guzman and team were very helpful throughout the move in and move out process!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Austin residents near North Lamar, Wells Branch, McNeil, and Pflugerville.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of N. Lamar Blvd. and W. Parmer Ln.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
Where is Extra Space Storage located?
Extra Space Storage is located at 12506 N Lamar Blvd, Austin, TX 78753.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled units as an option for temperature sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at the local facility.
What payment methods does Extra Space Storage accept?
The facility accepts American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Are there any special discounts available at Extra Space Storage?
Yes, Extra Space Storage offers a military discount to qualifying customers.
What are the holiday closures for Extra Space Storage?
Extra Space Storage is closed on November 27, 2025, December 25, 2025, January 1, 2026, and July 4, 2026.
How can nearby places help customers visiting Extra Space Storage?
Nearby places such as 7-Eleven and Exxon & Mobil gas stations provide convenient stops for fuel and snacks before or after your visit. Grocery stores like KP Indian Grocery and restaurants like Zaviya Grill offer dining and shopping options nearby.
What nearby transportation or landmarks are close to Extra Space Storage?
Extra Space Storage is near the Austin North Lamar Blvd landmark, which also serves as a transit point, making it easier for customers to locate the facility.
Are there any nearby hotels or accommodations near Extra Space Storage?
Yes, Staybridge Suites Austin North and Complimentary Breakfast hotel are nearby, providing convenient lodging for customers traveling to the area.