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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 13126 Ranch Rd 620 N in Austin, TX today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
708 reviews
5 stars
675
4 stars
14
3 stars5
2 stars5
1 star9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Leeann consistently received praise for her exceptional customer service, being described as friendly, helpful, and knowledgeable.
Facility Cleanliness
The storage facility is frequently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.
Management Issues
Some customers reported negative experiences with management, citing rudeness and dismissiveness in handling complaints.
Pricing Concerns
Several reviews mentioned dissatisfaction with price increases shortly after signing contracts, indicating a potential issue with transparency in pricing.
Overall Experience
Many customers expressed high satisfaction with their overall experience, recommending the facility for its service and quality.
- RGRegina GonzalezNov 10, 20255.0Exceptional customer service from Leanne today. She is very thorough and works to ensure 100% satisfaction. We had multiple calls with her in one day and each time was a great pleasure. We are very grateful for her help and look forward to any future interactions.
- DDDSNov 7, 20255.0Leeann was great helping me to rent a storage unit, thank you, Leeann!
- CLcolin loveOct 31, 20251.0Very rude people work at this storage place......VERY RUDE.....
- KHKat HardingOct 21, 20255.0Nice facility, and Leanne went above and beyond to help me resolve a billing issue that I was having. In the past they’ve always been very helpful and responsive anytime I’ve needed help with anything. I appreciate you guys!
- JKJordan KrenekOct 15, 20255.0I called in first, LeAnn met me with an energy that really brightened my day. 🥹 She was super helpful and accommodating, had all the answers quickly, and really just a pleasure to work with. Since I’m in a bit of a pinch, it was really great to have someone help me with exactly what I needed + some when other ppl have been telling me no. Super appreciative of the assistance and my experience. Would highly recommend LeAnn and Extra Space Storage.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Austin residents near Walden Park at Lakeline, Riviera Springs, Pecan Park, Anderson Mill, Village Oaks, Forest North Estates, Cedar Park, Jollyville, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located on the corner of Ranch Rd 620 N and US-183.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located?
Extra Space Storage is located at 13126 Ranch Rd 620 N, Austin, TX 78717.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for temperature sensitive items.
Can I access my storage unit 24 hours a day?
Gate access is available from 6:00 AM to 10:00 PM daily, allowing you to access your unit during these hours.
What types of payment does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does the facility provide moving and packing supplies?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at the facility.
Is there an on-site manager at Extra Space Storage?
Yes, there is an on-site resident manager to assist you with your storage needs.
Can I find nearby amenities or services when visiting Extra Space Storage?
Yes, nearby places include Inhabitr: Austin Furniture Rental for furniture needs and EchoPark Automotive Austin for vehicle services, offering convenient options during your visit.
How can nearby stores like Mattress Firm at Walden Park or Sleep Experts Walden Park benefit me when visiting Extra Space Storage?
You can shop for new mattresses or furniture at Mattress Firm and Sleep Experts Walden Park conveniently located nearby, perfect if you are storing or upgrading home items.
Are there food options nearby Extra Space Storage if I need a meal while running errands?
Yes, nearby dining options include Schlotzsky's sandwich shop and IHOP for breakfast and brunch.