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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 13126 Ranch Rd 620 N in Austin, TX today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
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- Credit cardAvailable
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Location
Hours
Reviews
4.9
713 reviews
5 stars
680
4 stars
14
3 stars5
2 stars4
1 star10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Leeann received numerous accolades for her exceptional customer service, being described as helpful, friendly, and professional.
Facility Quality
The storage facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Concerns
Several customers expressed dissatisfaction with sudden price increases after initial rental agreements, indicating a need for transparency in pricing.
Staff Professionalism
While most reviews praised the staff, there were isolated incidents of poor service, highlighting inconsistencies in employee behavior.
- DTDianna TaylorJan 3, 20265.0Leeann was extremely helpful and made the process of getting a unit that fit ur budget easy and stress free
- AHAnnette HernandezJan 3, 20265.0LeeAnn was very helpful 🙂 positive vibes
- ECEdith CDec 19, 20255.0Leeann was great! She made the whole process super simple; she made sure to tell me about the promotions going on, overall good experience. Will be coming back for my storage needs!
- HDHiMiss DesignsNov 29, 20255.0I’ve had such a great experience using this location. I’ve been with them for a couple of years now and have never had any issues. It’s always very clean, I feel safe going by myself, and the people that work the front desk are SO NICE!! I met Leanne a few weeks ago and she went above and beyond to help me. So happy that I found this place!
- PCPam ChamberlainNov 27, 20255.0I had an outstanding experience at this Extra Space Storage, thanks to the incredible service from Ms. Sanchez. I came in looking to downsize to a smaller storage unit, and not only did she help me find the perfect size, but she also went far above and beyond anything I expected. Moving from my larger unit to the smaller one felt overwhelming. Without hesitation, Ms. Sanchez insisted on helping me with the move — even though she is seven months pregnant. She absolutely didn’t have to do that, but she saw that I needed help and stepped up with kindness, strength, and professionalism. People like her are rare. If you are lucky enough to do business with Ms. Sanchez, you’ll see firsthand what true customer service looks like. Extra Space Storage is fortunate to have her, and I am deeply grateful for her help. Highly recommend this location!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Austin residents near Walden Park at Lakeline, Riviera Springs, Pecan Park, Anderson Mill, Village Oaks, Forest North Estates, Cedar Park, Jollyville, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located on the corner of Ranch Rd 620 N and US-183.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located?
Extra Space Storage is located at 13126 Ranch Rd 620 N, Austin, TX 78717.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for temperature sensitive items.
Can I access my storage unit 24 hours a day?
Gate access is available from 6:00 AM to 10:00 PM daily, allowing you to access your unit during these hours.
What types of payment does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does the facility provide moving and packing supplies?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at the facility.
Is there an on-site manager at Extra Space Storage?
Yes, there is an on-site resident manager to assist you with your storage needs.
Can I find nearby amenities or services when visiting Extra Space Storage?
Yes, nearby places include Inhabitr: Austin Furniture Rental for furniture needs and EchoPark Automotive Austin for vehicle services, offering convenient options during your visit.
How can nearby stores like Mattress Firm at Walden Park or Sleep Experts Walden Park benefit me when visiting Extra Space Storage?
You can shop for new mattresses or furniture at Mattress Firm and Sleep Experts Walden Park conveniently located nearby, perfect if you are storing or upgrading home items.
Are there food options nearby Extra Space Storage if I need a meal while running errands?
Yes, nearby dining options include Schlotzsky's sandwich shop and IHOP for breakfast and brunch.