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Extra Space Storage
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Extra Space Storage

4.9
(718 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 13126 Ranch Rd 620 N in Austin, TX today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
13126 Ranch Rd 620 N, Austin, TX
78717, United States

Hours

Reviews

4.9
718 reviews
5 stars
685
4 stars
14
3 stars
5
2 stars
4
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Leeann received numerous positive mentions for her exceptional customer service, being described as helpful, friendly, and professional.

Facility Quality

Customers consistently noted the cleanliness and security of the storage facility, highlighting its well-maintained condition.

Pricing Concerns

Some customers expressed dissatisfaction with sudden price increases after initial rental agreements, indicating a need for transparency in pricing.

Mixed Experiences

While many reviews praised the staff, there were a few negative comments regarding rudeness and unprofessional behavior from certain employees.
  • CH
    Carolyn Howell
    3 days ago
    5.0
    Quick and easy process! Clean facility and Kimberly was very helpful. We got set up in less than 30 minutes. Easy access to the property.
  • EC
    Eric Corley
    5 days ago
    5.0
    Kimberly helped me this morning and was wonderful to work with. She showed me units and helped find the right one for me. I highly recommend working with her if your needing storage.
  • AL
    Alex Lofties
    Feb 13, 2026
    5.0
    Missed out on seeing Jaden today, but Kimberly & Yoannet were awesome. I had some trouble with my lock and they quickly resolved it! Thanks again for all the help!
  • CG
    Cachje Giles
    Jan 20, 2026
    5.0
    Lisa was great to work with helped me out a lot
  • DT
    Dianna Taylor
    Jan 3, 2026
    5.0
    Leeann was extremely helpful and made the process of getting a unit that fit ur budget easy and stress free

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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