Store your belongings at Extra Space Storage on 13126 Ranch Rd 620 N in Austin, TX today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Leeann received numerous positive mentions for her exceptional customer service, being described as helpful, friendly, and professional.
Facility Quality
Customers consistently noted the cleanliness and security of the storage facility, highlighting its well-maintained condition.
Pricing Concerns
Some customers expressed dissatisfaction with sudden price increases after initial rental agreements, indicating a need for transparency in pricing.
Mixed Experiences
While many reviews praised the staff, there were a few negative comments regarding rudeness and unprofessional behavior from certain employees.
CH
Carolyn Howell
3 days ago
5.0
Quick and easy process! Clean facility and Kimberly was very helpful. We got set up in less than 30 minutes. Easy access to the property.
EC
Eric Corley
5 days ago
5.0
Kimberly helped me this morning and was wonderful to work with. She showed me units and helped find the right one for me. I highly recommend working with her if your needing storage.
AL
Alex Lofties
Feb 13, 2026
5.0
Missed out on seeing Jaden today, but Kimberly & Yoannet were awesome. I had some trouble with my lock and they quickly resolved it! Thanks again for all the help!
CG
Cachje Giles
Jan 20, 2026
5.0
Lisa was great to work with helped me out a lot
DT
Dianna Taylor
Jan 3, 2026
5.0
Leeann was extremely helpful and made the process of getting a unit that fit ur budget easy and stress free
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Austin residents near Walden Park at Lakeline, Riviera Springs, Pecan Park, Anderson Mill, Village Oaks, Forest North Estates, Cedar Park, Jollyville, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located on the corner of Ranch Rd 620 N and US-183.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
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