Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in Austin, TX. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,079 reviews
5 stars
580
4 stars
256
3 stars
135
2 stars
57
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being unprofessional and unresponsive.
Product Quality
Concerns about the quality of products, with several customers reporting issues with damaged or low-quality items, particularly with online orders.
Store Organization
Many customers noted the store's disorganization and clutter, making it difficult to shop and find items.
Pricing
Customers expressed frustration over high prices for perceived low-quality items, although some found good deals during sales.
Selection Variety
The store offers a wide variety of home decor and seasonal items, which many customers appreciated.
- ALAngela Lofton2 days ago5.0They have a lot of beautiful decorations and other things depending on what you are looking for.
- JJJobieNov 13, 20255.0Loved this place. Lots of options in if you're looking for something different or special. I would go every weekend if I could afford it! Different, great store.
- PMPeter McMillanNov 11, 20255.0Sylvia is absolutely the best. Very knowledgeable and professional. She deserves a big raise and a promotion.
- ACA CNov 4, 20251.0The worst store!!!!! Today I went to buy some Christmas trees and one wasn't the one that be in the picture I went to exchange it and they told me it wasn't the one from the store and that they had switched it. They called me a liar and when I tried to defend myself, the manager told me I was causing a disturbance and to leave. I've never been called a liar in my life and I've never been kicked out of anywhere. Very bad experience, I'm never going back to that store. At home… educate your employees!!!!! Go to Hobby Lobby instead, they treat you well there and the store is much better!! It was in Austin store
- JWJamie WilhelmOct 26, 20251.0I tried to return two products here that were still perfectly fine. I had just bought them and they didn’t end up working out for me. The manager was going to issue the refund even though I didn’t have the original packing but had all the parts. Then she decided not to. I understand not having the package but she said she was going to dispose of the products anyways. So I’m not sure why it still matter. Disappointing
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in Austin, TX?
At Home offers affordable home décor, furniture, lighting, wall art, and seasonal and holiday decorations with styles ranging from modern and farmhouse to classic and coastal.
What are the store hours for At Home in Austin?
The store is open daily from 9:00 AM to 10:00 PM and is closed on Thanksgiving, Christmas, and Easter, with special holiday hours on certain dates.
Does At Home offer delivery and pickup options?
Yes, At Home provides in-store pickup, standard delivery, and no-contact delivery services through a third-party service, with options and costs varying by store.
What is the At Home Insider Perks program?
It's a free-to-join loyalty program offering benefits like a 10% off welcome offer, Birthday Bonus gift, receiptless returns, early access to new products and markdowns, and decorating tips.
What is At Home's return policy?
Unused items in original packaging can be returned within 60 days (90 days for Insider Perks members) with proof of purchase for a full refund. Some exceptions apply; mattresses cannot be returned, and some items are final sale.
Where is the At Home store located in Austin?
The At Home store is located at 5151 US Highway 290, Austin, TX 78735.
Can I shop At Home online and what payment methods are accepted?
Yes, you can shop online via the website or app. At Home accepts several payment options including Visa, MasterCard, American Express, Discover, Apple Pay, PayPal, cash in-store, gift cards, and coupons.
What nearby places can I visit when shopping at At Home in Austin?
Nearby places include Potbelly for a quick sandwich, Starbucks for coffee, and Target Austin SW for additional shopping needs, allowing you to conveniently combine errands and dining.
How can nearby fitness and wellness stores complement my visit to At Home?
You can visit Johnson Fitness & Wellness Store nearby to find exercise equipment and wellness products, helping you outfit both your home and lifestyle in one trip.
Are there nearby automotive and pharmacy services close to At Home for customer convenience?
Yes, Lamb's Tire & Automotive and CVS Pharmacy are close by, providing automotive services and pharmacy needs alongside your shopping at At Home.