Business Details
About
Pest Control Service
Aptive Pest Control in Austin, TX provides trusted residential pest control services tailored to homes throughout Travis County and the greater Austin area. Our local team helps protect against pests like ants, spiders, cockroaches, mosquitoes, rodents, and more with customized treatment plans built around your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Austin and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.5
6,739 reviews
5 stars
5,516
4 stars
407
3 stars
124
2 stars100
1 star
592
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many technicians received praise for their professionalism and thoroughness, there were significant complaints about ineffective treatments and unprofessional behavior from some staff.
Communication
Customers appreciated the proactive communication from technicians regarding service times and updates, but there were also complaints about poor customer service and difficulties in reaching support.
Sales Practices
Several reviews highlighted concerns about misleading sales tactics and difficulties in canceling services, leading to frustration among customers.
Overall Satisfaction
Customer experiences varied widely, with some expressing high satisfaction with specific technicians while others reported dissatisfaction with the overall service and effectiveness.
- NLNemo Luo4 days ago3.0Customer service is okay. Sometimes the pest control service quality is different. It definitely cannot last as long as it needs. They said summer every month, winter time every 2-3 months, but they always schedule you every month winter as well. The guys coming to the house 50% times without shoes covers. Service done within 10-15 minutes.
- MWMike Wiederkehr6 days ago5.0Elijah texted me that he would be arriving in 30 minutes, and asked if he could do the interior of my home. I was not at home at the time, and would not be back in time for him to do the interior. He let me know when he had arrived, and kept me informed of the steps he was taking to keep pests out of my home. Included photos of the the places he treated, and let me know when he was finished. Really professional in all apects of his work.
- RJRebecca JJan 5, 20265.0My Aprive Rep Moe is always professional, takes his time in addressing all of my questions and concerns, and handles the servicing of my home with great care! I love the consistent communication Moe provides where he lets me know he is 30 minutes out, what his plan is for my complete service, and even asks ahead of time if there is any concerns I would like him to be aware of! 😃 After Moe leaves he sends me a follow up text detailing the service he provided and includes pictures. This is the best pest service I’ve had for my home. I would definitely refer my friend and family. Thank you Moe!! 😃
- CMChris McraeJan 5, 20262.0I'm very curious, what is the typical time frame for a treatment. What im asking is how long should it take for my service person from start to finish. Is my whole yard supposed to be treated. Not just certain areas. The reason I asked is the person who did my treatment today was done in about 4min. And I usually see the evidence that my whole patio has been sprayed. Didnt even hear or see him in my backyard. Plus I normally get pictures showing what was treated. Did not receive any for verification.
- SBScott BrownJan 3, 20261.0Aptive Pest Control was a complete mistake. Their sales tactics are misleading and pushy, promising results that they absolutely do not deliver. Once you’re signed up, it feels like you’re locked into a contract that’s much harder to get out of than they make it sound. The technician Isais who came out today was rude, disrespectful, and completely unprofessional. Instead of addressing concerns, he made the experience uncomfortable and frustrating. On top of that, the treatment itself was ineffective — the same pest problems are still there. Customer service has been no help at all and seems more interested in defending the company than fixing issues. Overall, overpriced, dishonest, and poorly run. I strongly recommend going with a local company instead.
Frequently Asked Questions About Aptive Pest Control
What types of pest control services does Aptive Pest Control offer?
Aptive Pest Control offers residential pest control services including ant extermination, rodent control, mosquito treatment, spider and cockroach control, flea and tick control, and custom pest treatment plans.
Which areas does Aptive Pest Control serve?
Aptive Pest Control serves Austin, TX and surrounding cities including West Lake Hills, Rollingwood, Barton Creek, Bee Cave, Lakeway, Pflugerville, Round Rock, Cedar Park, Hutto, and more.
Where is Aptive Pest Control's local branch located?
The local branch is located at 7801 North Lamar Boulevard, Suite E182, Austin, TX 78752.
What are the operating hours of Aptive Pest Control in Austin?
Aptive Pest Control operates 24 hours a day, 7 days a week, every day of the year.
How can I request a quote or schedule pest control services?
You can request a quote or schedule services online at https://aptivepestcontrol.com/locations/texas-tx/austin-pest-control/local-branch/ or via their reservation URL.
What payment methods are accepted by Aptive Pest Control?
Aptive Pest Control accepts American Express, Check, Discover, MasterCard, and Visa payments.
What should customers know about Aptive Pest Control's association memberships?
Aptive Pest Control is a member of the National Pest Management Association, ensuring professional standards and quality service.
How can nearby places like JR Tax Service and Horizen Flooring help customers visiting Aptive Pest Control?
Customers visiting Aptive Pest Control can conveniently access nearby services such as JR Tax Service for tax-related needs and Horizen Flooring for home flooring solutions, making it easier to accomplish multiple errands in one area.
What nearby transportation options are available for customers visiting Aptive Pest Control?
Lone Star MTC offers transportation and ambulance services nearby, which can assist customers in reaching Aptive Pest Control's location with ease.
Are there any religious or community organizations near Aptive Pest Control that customers might consider visiting?
Yes, nearby are Abundant Life Fellowship, Church of Pentecost, GVMC Austin, and New Birth By Faith Christian Center which customers might visit before or after their appointment at Aptive Pest Control.