Alterations at Nordstrom

3.3
4 reviews

About

Clothing Alteration ServiceTailor
We're offering safe Alterations services for your convenience. During your in-store Alterations appointment, you can expect a safe environment where a mask is provided to you. Alterations employees will also be staying safe in both a mask and gloves. We'll take precautions such as increased sanitization in fitting rooms. If you had alterations being completed before our store closures and your completed garments are ready for pickup, we'll reach out to coordinate complimentary shipping of items directly to you. If safe Contactless Curbside Pickup is available at your store, you can choose to pick up completed garments via this method or have them shipped to you.

Details

  • Requires appointmentNot available
  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Alterations at Nordstrom
3111 Palm Way, Austin, TX
78758, United States

Hours

Reviews

3.3
4 reviews
5 stars
1
4 stars
1
3 stars
1
2 stars
0
1 star
1
  • JM
    Julia Martinez
    Nov 29, 2023
    5.0
    A bit pricy but they addressed all of my needs and accommodations.
  • SS
    SK
    Jan 22, 2022
    1.0
    Honestly don't think I've ever given a one star review, but I've been a loyal customer at Nordstrom for years. I moved pretty far up north so making it out to this location was already a stretch for me to get a dress purchased from Nordstrom altered. I got to my alteration appointment and waited over an hour from my scheduled time only to be to be completely ignored & unacknowledged by the seamstress. A simple hello or acknowledgment that the seamstress was running behind schedule would have been nice. But waiting an hour, with another person behind me also waiting with no luck is pretty rude. While I'm always patient and understanding given the times and staffing shortages, I'm appalled at the service, or lack of service received today. Would not recommend
  • SS
    Selena Salihovic
    Oct 28, 2020
    4.0
    The first person who did my alterations wasn't hearing me. When I came back, it was still an I'll fitting garment and now I was up against a deadline. The second person heard me, helped me and made me feel validated. They assured me they could fix the garment in time, and because it wasn't my fault this wasn't done properly, didn't charge the rush fee. The garment fits great now and that extra care and attention is what I love and expect from Nordstrom.

Frequently Asked Questions About Alterations at Nordstrom

What types of clothing alterations does Alterations at Nordstrom offer?

Alterations at Nordstrom offers hemming jeans, tailoring suits, and adjusting special occasion dresses with skilled precision.

Where is Alterations at Nordstrom located?

Alterations at Nordstrom is located at 3111 Palm Way, Suite A, Austin, TX 78758, in the Domain Northside area.