Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Arlington, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,864 reviews
5 stars
1,567
4 stars
618
3 stars
246
2 stars
96
1 star
337
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting long wait times for assistance and unhelpful staff.
Staff Friendliness
While some customers praised individual staff members for their friendliness and helpfulness, others reported negative experiences with rude or indifferent employees.
Delivery Issues
Multiple reviews highlighted problems with delivery times and order fulfillment, including delays and receiving damaged items.
Pricing Concerns
Customers expressed frustration over inconsistent pricing and issues with price matching, leading to dissatisfaction with checkout experiences.
Store Cleanliness
Several reviews pointed out unsanitary conditions in the store, particularly in restrooms, which negatively impacted the overall shopping experience.
- THTracy HensarlingNov 10, 20255.0Well here's something very unusual. I had someone asked me if I needed any help within 10 minutes of being in the store. And then I had help at the paint station getting everything I needed. It's so hard to find people to wait on you these days especially in those big stores like that so I was really appreciative.
- CRCarolyn RodgersNov 9, 20255.0As my husband and I walked through the store, we we were greeted kindly multiple times. Each employee we passed, asked us "if we'd found everything were looking for" and the positive attitudes were welcomed. You can tell their whole staff was motivated, positive and helpful. Not all Lowe's has this level of hard working, positive employees. Kuddos to the management for training them so well!
- CFCharlie FischlNov 6, 20254.0This store is convenient & has most anything hardware related that I've ever needed at good value. I would like to see more raw wood for projects, like laminate for furniture or decorative wood working projects.
- SSShaun SowardsNov 5, 20251.0Stainmaster Carpet with “PetProtect” and “Leak defense” - snags easily Lowes installed carpet in our home recently, within a few days I noticed snags from our dogs nails Called to get warranty coverage - They don’t cover snags
- JBJeff BoggsNov 2, 20252.0Got my order placed online and three hours later, while in store, I ended up having to pick and load my 55 pieces of lumber. Not sure what the reason for the delay was, but that should have been enough time to get my order ready without having to pick it myself! Just my opinion...
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Arlington, TX?
Lowe’s offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Arlington?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed or reduced hours.
Does this Lowe’s location offer in-store pickup and delivery services?
Yes, Lowe’s offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are provided if your order status changes.
What brands can I find at Lowe’s Home Improvement?
Lowe’s carries many trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Kohler, and more.
Are there any notable nearby places that can be useful when visiting Lowe's?
Yes, nearby you’ll find Blue Rhino Propane Exchange for propane needs, several minuteKEY locksmith locations for key services, and Golf Galaxy for outdoor gear and sporting goods, all useful depending on your project or visit purpose.
Where can I find lodging options close to Lowe’s in Arlington?
Nearby hotels include Residence Inn by Marriott Dallas Arlington South and La Quinta Inn and Suites by Wyndham Dallas Arlington South, convenient for guests planning to stay overnight.
Are there dining options near Lowe's Home Improvement in Arlington?
Yes, nearby dining includes Abuelo's Mexican Restaurant, Steak 'n Shake, Taco Bell, Saltgrass Steak House, and Firehouse Subs, offering a range of cuisines for customers to enjoy before or after shopping.
What payment methods does Lowe's in Arlington accept?
Lowe’s accepts various payment options including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe’s provide installation services?
Yes, Lowe’s offers installation services for a variety of products including appliances, flooring, cabinets, doors, windows, lighting, and more to assist with home improvement projects.