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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Arlington, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,880 reviews
5 stars
1,570
4 stars
621
3 stars
249
2 stars
98
1 star
342
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times for assistance and rude staff interactions.
Product Availability
Customers expressed frustration over inconsistent product availability and pricing discrepancies between online and in-store.
Staff Helpfulness
While some customers praised friendly and helpful staff, others noted a lack of assistance and knowledge among employees.
Store Cleanliness
Several reviews highlighted unsanitary conditions in the store, particularly in the restrooms.
Delivery Issues
Numerous complaints were made regarding delivery delays and poor communication regarding order statuses.
- JJjla9x40Jan 2, 20261.0Spent a lot of money at this lowes over the past year. went to exchange 1 bag of shingles all accounted for and the assistant manager kenny or Kenneth tells me that they cant exchange/refund 1 bag of unused shingles because the package is opened. Well I had to open them to realize I got the wrong one's that were obviously under the wrong picture on the shelf, but then he goes to say its a store policy that there store started a year and a half ago, when ask to see the store policy he could not produce it, and simply said im telling you its this store policy. So now I'm out of 75 dollars. Will not be shopping at this lowes ever again. Its not the money its the principle.
- GJGrif JoeDec 30, 20251.0I had trouble finding an item as it had been moved. During checkout I needed help and waited and waited. Then when I finally was helped, the employee left before the issue was fixed and I waited some more. Lot's of trouble for some small items.
- KRKent RasmussenDec 16, 20252.0Sticker shock. Checked the price online, went to a store, it was $11 more
- LMLua MoonDec 10, 20251.0The lady that “help” us today 12/10/25 at the pain desk around 1:00pm was EXTREMELY RUDE! Not one single word from her and the way she attended us was rude and with attitude for no reason. I greeted her nicely and asked for what we were looking for. Mind you we get the paint was the 5 gallon one ( Heavy ) she threw the bucket at us and not even ask if we needed anything else and just walked away.
- SCSheron J. C.Dec 4, 20251.0On Sunday Nov.30, 2025 I visited the Lowe's on Arbrook in Arlington. It was the worst experience ever, I recently had a hip replacement and I was parked in a handicap parking space by the Service Desk. I went in to get a couple of string lights from your store. I politely walked over to the service desk to check out, like I have done previously. There were actually three cashiers there. I walked up to a cashier who was just standing there. I asked her if could I check out here. She literally pointed her finger 👉🏼 not once but twice to inform me that check out was around the corner. I said I know where the checkout is, I am parked right here in the handicap space. She said to me LIKE I SAID check out is over there. I thought really little girl!!. I politely put the two items on the counter and left. She was so rude to me, she actually ruined my entire day. Her name was Valerie I will never forget the way I was treated there.Just awful 😖 I went to Home Depot and made my purchase at the SERVICE Desk without any issues. Please train your cashiers better and let them know that taking care of the customer SHOULD be their FIRST priority!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Arlington, TX?
Lowe’s offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Arlington?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed or reduced hours.
Does this Lowe’s location offer in-store pickup and delivery services?
Yes, Lowe’s offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are provided if your order status changes.
What brands can I find at Lowe’s Home Improvement?
Lowe’s carries many trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Kohler, and more.
Are there any notable nearby places that can be useful when visiting Lowe's?
Yes, nearby you’ll find Blue Rhino Propane Exchange for propane needs, several minuteKEY locksmith locations for key services, and Golf Galaxy for outdoor gear and sporting goods, all useful depending on your project or visit purpose.
Where can I find lodging options close to Lowe’s in Arlington?
Nearby hotels include Residence Inn by Marriott Dallas Arlington South and La Quinta Inn and Suites by Wyndham Dallas Arlington South, convenient for guests planning to stay overnight.
Are there dining options near Lowe's Home Improvement in Arlington?
Yes, nearby dining includes Abuelo's Mexican Restaurant, Steak 'n Shake, Taco Bell, Saltgrass Steak House, and Firehouse Subs, offering a range of cuisines for customers to enjoy before or after shopping.
What payment methods does Lowe's in Arlington accept?
Lowe’s accepts various payment options including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe’s provide installation services?
Yes, Lowe’s offers installation services for a variety of products including appliances, flooring, cabinets, doors, windows, lighting, and more to assist with home improvement projects.