La-Z-Boy Arlington

4.3
425 reviews

Business Details

4515 S Cooper St, Arlington, TX
76017, United States
(817) 467-4411
https://www.la-z-boy.com

About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Arlington
4515 S Cooper St, Arlington, TX
76017, United States

Hours

Reviews

4.3
425 reviews
5 stars
298
4 stars
59
3 stars
14
2 stars
11
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers expressed frustration with poor customer service, including long response times and unhelpful interactions.

Product Quality

There are mixed reviews on product quality, with some customers praising durability while others reported issues with furniture quality and warranty claims.

Sales Experience

Several reviews highlighted positive experiences with knowledgeable and friendly sales staff, although some customers encountered rude or unhelpful employees.

Pricing

Customers noted that while the furniture is of good quality, it is often perceived as overpriced compared to competitors.

Delivery Issues

Numerous complaints were made regarding delivery delays and poor delivery service, leading to dissatisfaction among customers.
  • MD
    Mac Diesel
    Dec 1, 2025
    5.0
    I bought this dual recliner Lazy Boy sofa about 8 years ago. I use it in my office. These pics are what it looks like after 8 years of daily use with a lap dog. I’ve done nothing special to clean other than vacuum it. I’m now looking for new furniture in my house and i will go to lazyboy first because of how well this couch has held up. It is comfortable and durable. You can find cheaper, but you get what you pay for and lazyboy is a great value for the quality you are getting!!
  • AU
    A Google User
    Nov 23, 2025
    5.0
    Muy Bien
  • PS
    Paul S
    Sep 17, 2025
    1.0
    La-Z-Boy will not help you find parts. They say they will, but after you give them the part number they never get back to you no matter how many times you message or call. The only option is to buy another chair.
  • JH
    Jennifer Howell
    Mar 22, 2022
    1.0
    Customer service is not a priority. Do not expect a call to update you on where your product is. It took 1 week shy of a year to get my couch when I was told 6-8 months. I was lied to and told ‘it’s in production, and shipping next week 3 times’. It’s past the 3 days grace period and they will not let you cancel. These are franchises and the corporate office cannot help. Buy somewhere else, I wish I had. The couch isn’t as amazing as it’s advertised either. Sadly thousands down the drain.

Frequently Asked Questions About La-Z-Boy Arlington

What types of furniture products does La-Z-Boy Arlington offer?

La-Z-Boy Arlington offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.

What are the store hours for La-Z-Boy Arlington?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.

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