La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Many customers expressed frustration with poor customer service, including long response times and unhelpful interactions.
Product Quality
There are mixed reviews on product quality, with some customers praising durability while others reported issues with furniture quality and warranty claims.
Sales Experience
Several reviews highlighted positive experiences with knowledgeable and friendly sales staff, although some customers encountered rude or unhelpful employees.
Pricing
Customers noted that while the furniture is of good quality, it is often perceived as overpriced compared to competitors.
Delivery Issues
Numerous complaints were made regarding delivery delays and poor delivery service, leading to dissatisfaction among customers.
MD
Mac Diesel
Dec 1, 2025
5.0
I bought this dual recliner Lazy Boy sofa about 8 years ago. I use it in my office. These pics are what it looks like after 8 years of daily use with a lap dog. I’ve done nothing special to clean other than vacuum it. I’m now looking for new furniture in my house and i will go to lazyboy first because of how well this couch has held up. It is comfortable and durable. You can find cheaper, but you get what you pay for and lazyboy is a great value for the quality you are getting!!
AU
A Google User
Nov 23, 2025
5.0
Muy Bien
PS
Paul S
Sep 17, 2025
1.0
La-Z-Boy will not help you find parts. They say they will, but after you give them the part number they never get back to you no matter how many times you message or call. The only option is to buy another chair.
JH
Jennifer Howell
Mar 22, 2022
1.0
Customer service is not a priority. Do not expect a call to update you on where your product is. It took 1 week shy of a year to get my couch when I was told 6-8 months. I was lied to and told ‘it’s in production, and shipping next week 3 times’. It’s past the 3 days grace period and they will not let you cancel. These are franchises and the corporate office cannot help. Buy somewhere else, I wish I had. The couch isn’t as amazing as it’s advertised either. Sadly thousands down the drain.
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does La-Z-Boy Arlington offer delivery services?
Yes, La-Z-Boy Arlington offers delivery services for their products.
Is proof of vaccination required to shop at La-Z-Boy Arlington?
No, proof of vaccination is not required to shop at La-Z-Boy Arlington.
What payment options are accepted at La-Z-Boy Arlington?
La-Z-Boy Arlington accepts American Express, Discover, Mastercard, and Visa payment methods.
Where is La-Z-Boy Arlington located?
It is located at 4515 S Cooper St, Arlington, TX 76017, USA.
Can I visit nearby dining options when shopping at La-Z-Boy Arlington?
Yes, nearby restaurants such as Swig, Romano's Macaroni Grill, TGI Fridays, and Burger Street are conveniently close for dining before or after your visit.
Are there other furniture or home decor stores near La-Z-Boy Arlington?
Yes, nearby furniture and home decor stores include La-Z-Boy of Arlington, Sleep Number, La-Z-Boy Furniture Galleries, Mattress Firm Arlington Cooper, Lamps Plus, and Billiards and Barstools.
What recreational or entertainment venues are near La-Z-Boy Arlington?
Nearby entertainment venues include Flight Deck Arlington, 360 Elite Arena of Arlington, and Arlington Hot Yoga & Wellness, providing options for fun and relaxation nearby.
How can I contact La-Z-Boy Arlington?
You can contact La-Z-Boy Arlington by phone at +1 817-467-4411 or visit their website at https://www.la-z-boy.com for more information.
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