Extra Space Storage

4.9
805 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 213 S Watson Rd in Arlington, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
213 S Watson Rd, Arlington, TX
76010, United States

Hours

Reviews

4.9
805 reviews
5 stars
752
4 stars
34
3 stars
5
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, with staff members like Aleshia, Alicia, and Tamara receiving specific praise for their helpfulness and professionalism.

Cleanliness and Maintenance

The facility is frequently described as clean and well-maintained, although there were some concerns about pest control and odors in certain units.

Security

Customers appreciated the security measures in place, including gated access and surveillance, which provided peace of mind for storing valuable items.

Pricing Transparency

While many found the pricing fair and appreciated promotions like the first month free, there were complaints about unexpected price increases after the initial month.
  • KL
    karla lopez
    4 days ago
    5.0
    Tammy She provided me with excellent service and explained everything very well... excellent service.
  • ED
    Edward Davis
    Dec 31, 2025
    5.0
    This morning I started my journey with moving forward with things, and I must say that Extra Space Storage was a big deal, and part of it. Saving money these days is a big deal, so there's a special going on. First month free, did you hear what I said! Free, so go there, save yourself some time looking around. They're helpful, and friendly. Ask for Cathy.
  • TZ
    Tina Zavala
    Dec 22, 2025
    1.0
    I’m giving this place 1 star because of how efficient the worker on site helped me with our issues. I went back to my storage unit that is inside the building where it’s supposed to be controlled air as well as maintenance upkeep, however, while pulling things out, we noticed our things were chewed threw and saw rat poop on our things. We called and let them know that we were moving out of that unit, but we needed more time and just wanted to pay the prorate instead of the full amount when our bill was due. No issues there, it was simple and easy. Once we had time to move out our things to a new storage, we walked in and it smelled like something died in the building. Once we got to our unit the smell went away, however, when we’re pulling out everything, a dead rat flew out of our stuff and we were no longer wanting our stuff. The worker on site let us know to just put everything back and they’ll handle the clean up and she also told us how we can file a claim for the damages. They handled the situation well for us, however, the actual storage does not do pest control and the a/c obviously doesn’t work if you can walk in and smell something rotten and dead.
  • RM
    Ross Miller
    Dec 5, 2025
    5.0
    I recently used this self-storage facility, and I couldn’t be more impressed with the overall experience. From the moment I arrived, the staff made the entire process straightforward and stress-free. They were friendly, knowledgeable, and took the time to walk me through the different unit sizes so I could choose the one that best fit my needs. Their transparency with pricing and policies was refreshing, no hidden fees, no last-minute surprises. The facility itself is extremely clean, well-maintained, and secure. I immediately noticed the upgraded security features, including gated access, surveillance cameras, and individually alarmed units. As someone storing valuable personal items, that level of protection gave me great peace of mind. The climate-controlled units were also a huge plus, especially since I needed to store documents and electronics that could be damaged by extreme temperatures. Moving in and out was incredibly easy thanks to wide driveways, flatbed carts, and large elevators. The extended access hours also made it convenient to visit my unit whenever I needed. Overall, this self-storage business exceeded my expectations in every way. The combination of excellent customer service, clean and secure units, and fair pricing makes it a standout choice. I highly recommend them to anyone in need of reliable, hassle-free storage.
  • CJ
    Cinthia Jimenez
    Oct 24, 2025
    5.0
    Very helpful

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.