Extra Space Storage

4.9
627 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2229 W Division St in Arlington, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units, office space available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
2229 W Division St, Arlington, TX
76012, United States

Hours

Reviews

4.9
627 reviews
5 stars
582
4 stars
24
3 stars
7
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Teresa received numerous positive mentions for her friendly, helpful, and professional service, making the rental process easy for customers.

Security Issues

Several customers reported serious security concerns, including break-ins and lack of communication regarding unit safety.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Customers expressed frustration over unexpected rent increases and lack of notification, leading to dissatisfaction with pricing practices.
  • MP
    Mykelia Putman
    3 days ago
    5.0
    I’ve had an outstanding experience with Extra Space Storage! From the moment I walked in, the customer service was top-tier. The facility is extremely clean, well-lit, and secure—exactly what you want when storing your personal or business items. A special shoutout to Teresa, the manager. She is super friendly, incredibly helpful, and answered all of my questions with patience and detail. She made the entire process easy and stress-free, and her professionalism truly stood out. Access is convenient, the pricing is fair, and I love how easy it is to manage everything online. Anytime I needed something, the staff responded quickly and made sure I was taken care of. If you’re looking for a storage facility that’s safe, spotless, and backed by an amazing team (especially Teresa!), Extra Space Storage is absolutely the place to go. Highly recommend!
  • MV
    Melissa Anne Vanderpool
    6 days ago
    5.0
    Great service, with lovely employees that go above and beyond their job descriptions. 10 out of 10
  • RD
    Roger Dodger
    Nov 12, 2025
    5.0
    Two ladies in the office were great helping me fix my login so I can get in and out the gate rented out a couple units had a real great deal. Get on down here for the end of the month before they go up.
  • ML
    Martin Licona
    Nov 10, 2025
    4.0
    The women that work there are very respectful , funny. I would suggest if you need a storage.Go to extra space storage.
  • JN
    Jessica Nguyen
    Oct 18, 2025
    1.0
    YOUR UNIT WILL GET BROKEN INTO. When we moved our stuff in, we put a lock on. Apparently they notified us that there “was no lock on our unit” a week or so after we moved all of our stuff in, therefore they put their lock on it. The store and manager Theresa claimed someone called us to notify us but this was per their notes. I never received a call or voicemail, email regarding my unit not being locked anymore. If we had known this, we would’ve checked on it, seen it was broken into then moved out all of our stuff ASAP. Our stuff is thrown all over the place and stuff is missing. Our unit got broken into and it seems like they knew but we never got notified, leaving our stuff in there for months until we got into it again. AVOID THIS PLACE.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.