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Frequently Asked Questions About AC Self Storage
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for AC Self Storage?
Customers can access the storage gates daily from 6:00 AM to 9:00 PM.
What are the office hours for AC Self Storage?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturdays from 8:30 AM to 5:00 PM, and is closed on Sundays.
Are there any items that I cannot store at AC Self Storage?
You cannot store liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact the facility for questions about specific items.
Do I need to sign a long-term lease at AC Self Storage?
No, all rentals are month-to-month with no long-term obligations.
What forms of payment does AC Self Storage accept?
They accept cash, checks, VISA, Mastercard, cashier's checks, and money orders.
Can I rent or reserve a storage unit online?
Yes, you can rent or reserve your storage unit online through their website for convenience.
Do you sell boxes and moving supplies at AC Self Storage?
Yes, boxes, moving supplies, and locks are available for purchase at the facility.
Are locks required and can I bring my own?
Customers can bring their own compatible lock or purchase one at the facility.
What nearby storage options are available around AC Self Storage?
Nearby storage facilities include US Storage Centers and American Mini Storage, offering additional options for storage needs.
What local attractions can I visit near AC Self Storage?
You can visit Treepoint Park for outdoor activities or stop by Kennedale Performing Arts Center for cultural events after your visit.
Are there services nearby that can assist with moving and landscaping?
Yes, LMI Movers offers moving services, and Xpress Lawn Care and Landscaping provides gardening and landscaping nearby.