Business Details
About
Self-Storage Facility
Whether you’re in a big house or small apartment, we all tend to collect items over the years that take up an excessive amount of space. Now, you have a place for your items with SpareBox Storage. Rather than resigning yourself to clutter, you can stay organized, maintain an immaculate apartment/home and impress your visitors. If you have extra items post-move in, are in between moves, or just need a place to store your valuables, you can store with SpareBox Storage in full confidence knowing your belongings will remain safe and untouched. At SpareBox Storage, our customers always come first, so check out our self storage facility in Amarillo, Texas and start renting today!
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.7
59 reviews
5 stars
51
4 stars
3
3 stars
1
2 stars
2
1 star
2
- SGS. GrayOct 29, 20252.0The customer service side of this company is cool. My indoor storage unit was broken into and robbed earlier this month. On numerous occasions, I requested camera footage from the property manager before all footage would be deleted being that they only have footage for up to less than two weeks. Ive called customer service numerous times, all they could do was place a task for the manager to see and give me a call back. Trying to get footage from the property manager was like pulling teeth. Completely unresponsive. I’ve gotten no response or anything but they sure was quick to help me end my lease a week after I discovered the burglary. My advice to anyone having no choice but to use sparebox at this location, use a thicker lock or the one they sell for $15.
- THTrish HardinAug 21, 20255.0Representative Rissa was amazing. She was professional, knowable about my concerns. I really enjoyed visiting with her as she helped me with my account.
- JMJason MaxwellAug 18, 20255.0Natiesha was very nice & helpful
- LFLandry FletcherAug 16, 20255.0Ashanti
- PMPaxton MillerJul 27, 20252.0The first unit I was given was on the second floor the elevator does not work and you have to climb the stairs I'm a disabled vet so that won't work for me then I was given another one that seemed to work but for some reason this off site management doesn't work for me . I'll keep the storage unit until I can find something else
Frequently Asked Questions About SpareBox Storage
How do I rent a unit?
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the operating hours of SpareBox Storage in Amarillo?
SpareBox Storage in Amarillo is open daily from 7:00 AM to 9:00 PM.
Can I rent a storage unit online, and how?
Yes, you can rent a unit online by browsing available units on their website, creating a reservation, and completing the move-in process conveniently online.
How do I make payments for my storage unit?
Payments can be made online through your account, at on-site kiosks 24/7, over the phone, or by mailing a check or money order to SpareBox Storage's P.O. Box in Denver.
Is cash accepted for payments at SpareBox Storage?
No, cash payments are not accepted. Customers who prefer cash can purchase prepaid debit cards available at grocery stores and pharmacies.
What is the policy for moving out of a storage unit?
You can move out anytime by emptying and cleaning your unit and notifying SpareBox online, by phone, or email. Notice periods are not required, but prorated rent is not refunded if you move out mid-cycle.
Does SpareBox Storage provide climate-controlled units?
Yes, climate-controlled units maintain temperatures between 55º and 85º F to protect your belongings from extreme heat or cold.
Are there any nearby storage facilities to SpareBox Storage in Amarillo?
Yes, 'All Storage - Hardy' is a nearby storage facility that customers might consider when comparing storage options in the area.
What nearby services might be useful when visiting SpareBox Storage?
Nearby services such as Hair Club for beauty and health needs, and Bang Bang Vapes & Smoke Shop Amarillo for tobacco products are available, which customers can visit before or after using the storage facility.
Are there healthcare facilities near SpareBox Storage?
Yes, medical resources like Alpha Home Medical, The Arbors rehabilitation center, and AccentCare Hospice are nearby, offering convenient access to medical and home care services.
How can customers reach SpareBox Storage for assistance?
Customers can call the main phone at +1 806-355-3055 or the toll-free number at +1 833-777-7273 for customer service and support.