Business Details
About
Self-Storage Facility
Convenient storage in Amarillo, TX, is just a short drive away. With two locations within a short distance, residents of the area and those renting apartments nearby can enjoy the accessibility of their indoor storage units in Amarillo, TX. Positioned in the outskirts of I-40 and St. Georgia Street, commuters, renters and those passing through can enjoy all of the perks of a little extra breathing room. Being centrally located near the bustle of it all, our Blackburn location can be accessed 24/7, allowing those leasing a unit to access it at any time, day or night. Get organized and reap the rewards of a little extra space with SpareBox Storage in Amarillo, TX.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.4
84 reviews
5 stars
63
4 stars
7
3 stars
4
2 stars
2
1 star
8
- LOLilia OrtizSep 10, 20255.0SpareBox is perfectly good.!!! The security is very good we are very satisfied. We will recommend to everyone.😃
- JMJami MountSep 9, 20255.0Siddony was very helpful and was kind toward my needs. Appreciate her for her help. 😃
- LBLisa BrazillJul 25, 20255.0I rented a storage unit & could not find it in the complex. Probably the worst layout I’ve ever seen. Shericka was very patient & walked me (literally I was out walking around) through the complex to find the unit I rented. She stayed on the phone with me until I found it.
- DJDebra JacksonJul 3, 20255.0Ashanti was a great help today!
- RERobert EstesJun 16, 20252.0In my experience, their customer service is lacking as compared to other companies. The reps with whom I have spoken by phone have lacked the ability to solve issues without escalation, and the information offered was incorrect exactly 50% of the time. One rep actually knew his stuff, was well informed and courteous; an exception - a “five”. When seeking answers by email, I experienced lethargic responses or the company responded to my emails by replying “ticket closed” to unique emails. Site security does not exist. I highly recommend setting up your own security solution (research it). Maybe buy a small shipping container and a sturdy lock if you need to store your things for more than a year. The company is excellent at one thing - raising rates - quite often. Communication is poor unless they need to communicate a rate increase to you - they are pretty accomplished at that. I cannot, in good faith, based on my experience, recommend them. Your experience may differ.
Frequently Asked Questions About SpareBox Storage
How do I rent a unit?
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the operating hours of SpareBox Storage in Amarillo, TX?
SpareBox Storage is open daily from 7:00 AM to 9:00 PM.
How can I rent a unit at SpareBox Storage?
You can rent a unit online on the website, via the 24-hour on-site kiosk except at two excluded locations, or by calling customer service at (833) 777-7273 for assistance.
Does SpareBox Storage offer online services and during what hours?
Yes, online services are available Monday through Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 5:30 PM.
What payment methods are accepted at SpareBox Storage?
Payments can be made using American Express, Discover, Mastercard, Visa, or by check. Cash payments are not accepted.
Is SpareBox Storage a black-owned or veteran-owned business?
SpareBox Storage is not a black-owned business, but it is owned by veterans and women.
Is insurance required for storing items at SpareBox Storage?
Yes, tenant insurance or a protection plan is required to safeguard your belongings against rare events like fire, burglary, or natural disasters.
Are there any nearby restaurants where I can eat before or after visiting SpareBox Storage?
Yes, nearby restaurants include Ye Olde Pancake Station for breakfast and brunch, The Lost Cajun for seafood and Cajun cuisine, and Kham Paneboun food truck offering Indian dishes.
What fitness options are available near SpareBox Storage?
Nearby fitness and wellness options include HIIT FIT Amarillo gym, Gold's Gym, Beast Boy Grappling martial arts club, and Rynn Burkett Certified Yoga Therapist studio.
What nearby services can help with home improvement or rental needs?
The Home Depot and Home Services at The Home Depot, located nearby, offer hardware and home improvement supplies, as well as tool and truck rentals.
Does SpareBox Storage have a contactless operation and how can I get assistance?
Yes, it operates contactlessly without on-site property managers. For lock cuts or maintenance requests, call (833) 777-7273 to schedule an appointment.