Business Details
About
Self-Storage Facility
At our I-40 Bell storage in Amarillo, TX, renters can enjoy the perks of extra space and a centrally-located storage facility near them. Being located right off of the interstate allows renters to drop by when they're coming home from work, running errands or checking out of the city for the weekend. With 24/7 access to their unit, renters can pull up, punch in their code and get on their way again in no time. Indoor storage units add a little more security and greater assurance for renters. With our storage unit options, we find that we can meet the needs of nearly every renter. Drop by to see what all of the fuss is about with our excellent storage buildings in Amarillo, Texas. Lease today!
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.6
298 reviews
5 stars
252
4 stars
18
3 stars3
2 stars
5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers praised the staff for being helpful, attentive, and professional, with specific mentions of individuals like Susan, Chelsie, and Petrona.
Facility Condition
The storage facility is generally reported as clean, safe, and well-maintained, with many customers appreciating the climate-controlled units.
Accessibility Issues
Some customers experienced significant accessibility problems, particularly with gate access and unit locations, leading to frustration.
Pricing Concerns
Several reviews indicated dissatisfaction with pricing, noting that rates were higher than competitors and expressing concerns about recent price increases.
Security Concerns
There were serious complaints regarding security, including reports of stolen items and inadequate response to security breaches.
- KVKristyne VarelaNov 7, 20255.0Xan was extremely helpful and made everything smooth! Thank you Xan!
- CMCindy MNov 6, 20255.0Lisanie was very helpful. I appreciated him being very thorough. He took the time to set everything up and explained things as he went. He didn't speed through it; I appreciated that.
- MMMoki mokiOct 13, 20255.0Cheyanne did a great job
- AEAimee EvansOct 1, 20255.0Susan Kirk is AMAZING!! I had a problem transferring units. She took good care of it right away. She's very attentive to me. The facility is clean and well taken care of too. Again, Susan is AMAZING!!
- RHramsey hammSep 17, 20251.0SpareBox #9 has major accessibility issues with there gate. The gate dose not accept customer codes during business hours and the only solution is to call customer service and play a game of try this code and wait for the property manager to address the issue. This going on for a week now and they don’t seem to have an answer or solution when talking to them. I would think twice about getting a unit at this location if you want to be able to have access to your property in the unit.
Frequently Asked Questions About SpareBox Storage
How do I rent a unit?
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the access hours of SpareBox Storage?
SpareBox Storage is open every day from 7:00 AM to 10:00 PM.
How can I rent a storage unit at SpareBox Storage?
You can rent a unit online, at the on-site 24-hour kiosk, or by calling customer service at (833) 777-7273 for assistance.
How do I set up an online account with SpareBox Storage?
From the home page, click the red Register button, select your state and location, then enter your last name and unit number as on your invoice to set a password and security question.
What payment methods are accepted at SpareBox Storage?
Payments can be made via American Express, Check, Discover, MasterCard, and Visa. Cash payments are not accepted.
Are there auto-pay options for my storage unit payments?
Yes, you may set up autopay any time you make a payment by phone, website, or kiosk.
Is SpareBox Storage a contactless facility?
Yes, SpareBox operates contactless with no on-site property manager. Rentals, payments, and account management can be done online or via the kiosk.
Does SpareBox Storage require insurance for rented units?
Yes, tenant insurance or a protection plan is required to protect belongings from events like fire, burglary, or disasters.
What are the nearby hotels to SpareBox Storage for customers visiting from out of town?
Customers can stay nearby at Relax Inn or Motel 6 Amarillo West, both located close to SpareBox Storage for convenient accommodations.
Where can I find automotive services near SpareBox Storage?
Blaze's Automotive LLC and Brothers Tire Service offer auto restoration, body shop, and tire services near SpareBox Storage.
Are there convenient ATM and banking services near SpareBox Storage?
Yes, Cord Bitcoin ATM, Bitcoin Depot ATM, and Happy State Bank ATM are nearby for your financial needs.