Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Amarillo, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,661 reviews
5 stars
936
4 stars
401
3 stars
160
2 stars
49
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, many customers report long wait times and unhelpful staff.
Product Availability
Customers appreciate the wide selection of products available, but there are complaints about items being out of stock and difficulties in finding specific products.
Delivery Issues
Numerous reviews highlight significant problems with delivery services, including delays, incorrect items, and poor communication regarding orders.
Store Experience
The store environment is generally viewed positively, with comments on cleanliness and organization, but some customers express frustration over the lack of staff assistance.
- CWchandra wellsDec 10, 20255.0Our delivery driver was on time!! Found our house!! Better then ups!!! He was nice,friendly, and professional. Thank you
- RWRobert WilkinsDec 8, 20251.0Slow, slow, slow…. Nobody wants to help here.. store is nice by shop Home Depot for better service.
- LJLynn JonesDec 5, 20251.0Really sucks they sell stoves but no replacement parts
- LMLandon MooreNov 27, 20255.0Roger (store associate) helped me the other day, and I was so impressed. It makes me want to shop at the store and not order online! Thank ya'll so much.
- LGLYNN GoodmanNov 2, 20255.0Big shout out to Marcos . I needed a part and I asked him to help me. He took me to the area I needed. Helped look for the part and even stayed with me while a took a photo and sent to my hubby .He was polite and professional. Thanks Marcos. This was Sunday Nov 2
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Amarillo, TX?
You can find a wide range of home improvement products including paint, patio furniture, tools, flooring, appliances, plumbing, grills, lumber, garden equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Amarillo?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and the store may be closed on some holidays.
Does Lowe's Home Improvement offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or by logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, MasterCard, and Visa for payments.
What brands does Lowe's Home Improvement carry?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Weber, and many others.
Are there any nearby places to Lowe's Home Improvement in Amarillo that customers might find useful?
Yes, nearby places include Walmart Supercenter for grocery and wholesale shopping, Amarillo College West Campus for education, and Minute Key for locksmith services.
How can I get to Lowe's Home Improvement in Amarillo using nearby transit or landmarks?
Lowe's is located at 6401 Lowes Lane near landmarks like Blue Rhino Propane Exchange and Metro Self Storage, making it easy to find while visiting these places.
Can I combine a visit to Lowe's Home Improvement with other local errands or shopping?
Yes, you can visit Walmart Amarillo on W Amarillo Blvd and take care of shopping needs, or stop by local services like Western Union or Jackson Hewitt Tax Service nearby.
What services does Lowe's Home Improvement offer for home projects?
Lowe's offers various installation services including appliances installation, flooring, cabinets, doors, lighting, roofing, HVAC, and smart home installation, among others.