Business Details
About
Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStools
Furniture Row® Black Friday Furniture Super Sale - Save $100 Per $1,000 Spend. The More You Buy, The More You Save. Visit Our Store or Shop Online! Sale Ends Thursday 11/27.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
1,476 reviews
5 stars
1,278
4 stars
98
3 stars
35
2 stars15
1 star
50
What are people saying?
AI-generated from recent customer reviews
Sales Staff
Customers consistently praised the sales staff for being friendly, knowledgeable, and non-pushy, with specific mentions of Nita, Charles, and Irma as standout representatives.
Customer Service
Overall, customer service received high marks, with many reviews highlighting the helpfulness and attentiveness of staff during the purchasing process.
Delivery Issues
Several customers expressed dissatisfaction with delivery times and issues with damaged or incorrect items upon arrival, indicating a need for improvement in logistics.
Product Quality
While many customers appreciated the variety and pricing of furniture, there were complaints regarding the quality of specific items, particularly the Meghan set.
Shopping Experience
The shopping experience was generally described as enjoyable, with customers appreciating the lack of pressure and the ability to browse comfortably.
- AGAndrew Gillispie2 days ago5.0Tyrese was fantastic and worked with us to get a brand new love seat and couch! Would 100% recommend, great salesmanship all around in the store too!
- SVSandra Villanueva2 days ago4.0Everyone was nice and helpful, but the prices were too high.
- PFPatty FrerichNov 16, 20255.0Christine was very helpful and knowledgeable. Great experience.
- JHjarod hNov 15, 20251.0I would not recommend buying the Moto couch. Beyond the fact that it doesn’t work and us calling, trying to get them to fix it which they said they would. It is still not working. And I still have not fixed the couch
- CRCaleb RawlinsonOct 25, 20251.0The delivery and management teams are exceptional, but the sales team is not. I had to call the store multiple times to inquire about my furniture, which had been delayed for nearly three months. Finally, it arrived, but one of my recliners needed repair, and the rest had numerous minor scratches. I’m waiting for management to contact me to fix the situation, but I’m not sure if I’ll ever use Furniture Row again.
Frequently Asked Questions About Furniture Row
What types of products does Furniture Row offer?
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining and accent tables, sofas and sectionals, recliners, shelving, home entertainment, office furniture, lamps, mirrors, bedroom groups, beds of various types, linens, rugs, home accents, barstools, curio cabinets, desks, and occasional tables.
What are the operating hours of Furniture Row in Amarillo, TX?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row offer financing options for purchases?
Yes, Furniture Row provides financing options along with acceptance of various payment methods including American Express, Visa, MasterCard, Discover, cash, and checks.
Where is Furniture Row located in Amarillo?
Furniture Row is located at 7700 W. IH 40, Amarillo, TX, 79106, USA.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has wheelchair accessible entrances and parking, ensuring accessibility for all customers.
What brands are available at Furniture Row?
Furniture Row carries various popular brands, including its own Furniture Row brand, focusing on high quality and lasting style.
What nearby places might I visit before or after shopping at Furniture Row in Amarillo?
Customers can visit the Amarillo Railroad Museum, a local state museum offering engaging exhibits, or dine at King & Queens Fries, a well-known local restaurant offering French cuisine. These locations provide enjoyable experiences near Furniture Row.
Are there other furniture stores near Furniture Row in Amarillo?
Yes, Denver Mattress is another furniture and mattress store nearby, providing additional options for home furnishings.
What automotive services are available near Furniture Row?
Near Furniture Row, customers can find automotive services including Texas Dodge for car sales and repairs, Elite Detailing for auto detailing, and Discount Tire for tire sales and oil changes.
How can I contact Furniture Row for customer service?
You can reach Furniture Row customer service by calling their main phone number at +1 806-353-3100 or by emailing customerservice@furniturerow.com.