Brand Certified
Lowe's Home Improvement
4.0(1494 reviews)
Certified by Lowe's Home Improvement • May 03, 2026
Business Details
1010 West McDermott Drive, Allen, TX
75013, United States
Certified by Lowe's Home Improvement • May 03, 2026
(972) 727-8776
Certified by Lowe's Home Improvement • May 03, 2026
https://www.lowes.com/store/TX-Allen/1199?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-1199-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 03, 2026
About
Certified by Lowe's Home Improvement • May 03, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Allen, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 03, 2026
Hours
Certified by Lowe's Home Improvement • May 03, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
1,494 reviews
5 stars
856
4 stars
294
3 stars
96
2 stars
58
1 star
190
- MMMollie MillerApr 28, 20265.0Lexi, Hamid, and the manager Pam were amazing! All smiling and very helpful! Will only ever shop at this location, much cleaner and neater than the Mckinney location off of 75. The difference is day and night. Got a nice new rug for my living room and a cute little doormat for our front door. 💋❤️
- AMAtilio MorilloApr 15, 20261.0This is the worst Lowe's of them all. There is never anyone in the aisles to help you—especially with items kept under lock or if you need something cut to size. And if you finally do manage to find someone to assist you after a long wait, the associates don't even know what they're talking about and will just send you somewhere else rather than helping you themselves. How far they've fallen; they are not even the shadow of what they used to be. Worst customer experience.
- NHnicholas hansenApr 12, 20261.0Absolutely terrible customer service. The woman who “helped” me was ignorant and rude and would not let me return a surface cleaner I had purchased yesterday. Unused but since it was wet she said she couldn’t take it. I did not understand and asked why and she continued to be rude. Do not go to lowe’s this place has shitty equipment and does not treat their customers with respect.
- TCTom ClarkApr 7, 20261.0No one was available to help explain or describe the differences between product types of potting soil. When I finally found someone, they told me that just watered and knew nothing about products. They added I should read the labels on the products myself. Absolutely complete lack of customer service.
- TRT RApr 2, 20265.0Kevin was extremely helpful today even went out his way to show me a product out of his department and bhavra she was really polite and helpful at self checkout
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 03, 2026Yext Knowledge Graph
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