Store your belongings at Extra Space Storage on 820 S Greenville Ave in Allen, TX today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, golf carts available, military discount, wide drive isles, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff, particularly Nathan and LaGrant, received high praise for their helpfulness, professionalism, and ability to make the rental process seamless.
Cleanliness
The facility is consistently described as clean, well-lit, and secure, contributing to a positive customer experience.
Efficiency
Customers appreciated the quick and easy setup process, with many noting the streamlined procedures for renting units.
Pricing Concerns
Some customers expressed dissatisfaction with unexpected rate increases, suggesting a need for clearer communication regarding pricing.
Overall Experience
Many reviews highlight a positive overall experience, with customers recommending the facility for its excellent service and friendly staff.
AF
Aidan Falchook
Nov 15, 2025
1.0
Be careful going to the bathroom here, they don’t understand what a locked door means and will open while you’re going.. source- just now.
TM
Tia McVey
Nov 12, 2025
5.0
I have used this facility for almost four years. Tyler was incredibly helpful when it came to helping me during a recent accounting mishap when my card was compromised. He gave me a call to make sure that we had corrected the error before the card was run to prevent a missed payment. I am truly grateful the tremendous customer service!!
MW
Mark Wolek
Nov 11, 2025
5.0
Great facility. Clean, easy access and attentive!
DG
Daniel Granados
Nov 6, 2025
5.0
Great customer service, the place is always clean.
LH
Lyn Hughes
Nov 6, 2025
5.0
Nathan and the other employees at this location are great. The property is well kept and clean. I like that there are two ways to enter the facility which cuts down on congestion on busy weekend days!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Allen, Parker, Lucas, Plano, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of S Greenville Ave and E Bethany Dr.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the operating hours of Extra Space Storage in Allen, TX?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM.
How can I determine the right storage unit size for my needs at Extra Space Storage?
Use the Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and items can fit in each unit size.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities offer climate-controlled storage units for temperature-sensitive items.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at local facilities.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is there an on-site manager at Extra Space Storage?
Yes, there is an on-site resident manager to assist customers with their storage needs.
Where is Extra Space Storage located in Allen, TX?
Extra Space Storage is located at 820 S Greenville Ave, Allen, TX 75002, near the corner of S Greenville Ave and E Bethany Dr.
Are there nearby places to visit around Extra Space Storage?
Yes, nearby places include Beauty Lash spa, Firestone Complete Auto Care, and Allen Dental Studio, which customers might visit before or after their storage needs.
How can nearby restaurants help customers visiting Extra Space Storage?
After storing your belongings, you can enjoy nearby dining options such as Wayback Burgers, Wienerschnitzel, and Popeyes® Louisiana Kitchen.
What convenience stores or services are near Extra Space Storage for customer needs?
QuikTrip gas station and convenience store, Pride Food Store, and Western Union money transfer service are nearby, providing fuel, snacks, and financial services.