Brand Certified
Lowe's Home Improvement
4.2(1731 reviews)
Certified by Lowe's Home Improvement • Apr 05, 2026
Business Details
1634 E Musgrave Boulevard, Abilene, TX
79601, United States
Certified by Lowe's Home Improvement • Apr 05, 2026
(325) 690-5670
Certified by Lowe's Home Improvement • Apr 05, 2026
https://www.lowes.com/store/TX-Abilene/2719
Certified by Lowe's Home Improvement • Apr 05, 2026
About
Certified by Lowe's Home Improvement • Apr 05, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Abilene, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 05, 2026
Hours
Certified by Lowe's Home Improvement • Apr 05, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.2
1,731 reviews
5 stars
1,021
4 stars
392
3 stars
128
2 stars
62
1 star
128
- FTFord ThormanMar 24, 20261.0Very, very displeased with this locations handling of my online order. I ordered a John Deere zero turn mower on 3/15 with a scheduled delivery date of 3/19. On 3/19 they call and say there was a technical issue and will have to move the delivery back one day to 3/20. No big deal, that works for me so they say it’ll be between 2-6pm. I leave work a couple hours early on 3/20 and go home and wait and wait til about 730 pm and finally call to see what happened. No disrespect to the ladies working the customer counter but they are clueless and out of the loop when it comes to the shipping/receiving operations so they offer zero insight or useful information. The Lowe’s app simple states “order delayed- we are working on it”. On 3/22 I go up to Lowe’s to speak with a manager and they also are clueless in regards to the shipping operations and just tell me to contact the shipping manager on Monday 3/23. Finally got a hold of the shipping department and they claim the mower has already been staged for delivery and are not sure why it didn’t go out on 3/20 so I ask well when can it be delivered? After no clear answer from them I finally cancelled the order today 3/24 and will find someone else to buy the mower from. Very disappointing experience.
- RRRodneyMar 22, 20261.0I've spent over $20,000 in this store over the past 4 months. Went in last week to get 50 - 2x4x12's and several bundles of insulation. ($1000.00 is what I was planning to spend). All the 2x4x12's in the bin were unusable. So I went to the Lowe's Pro desk and asked if they could bring in some more lumber. They told me that I would have to get the lumber from the bins. I explained that the lumber was too crooked to use. Didn't matter to them. I asked if I could have them delivered and they told me that they would get them from the existing 2x4's in the bin. I'll be spending another $15,000 before my project is completed. But I won't be spending it at this store.
- IMIvan MooreMar 21, 20265.0The service was great we received friendly service from alle
- AWAmber WebbMar 17, 20265.0Great store, always organized. Tiffany was great help and went above and beyond for me today. Not only did she walk multiple isles to help me find what I was looking for in top stock, she went and tracked down a forklift. Her attitude was awesome. Great customer service experience. Jonathan on the forklift was also helpful and nice. They saved me a trip from across town!
- MMMarieMar 5, 20261.0I placed an online order at the north side Lowe’s, which I did call. Somehow I got transferred to the South side store (this is after 12 minutes, which is a whole other story). When the girl working the customer service desk answered my call and looked up my number, she obviously said she couldn’t help me and to call the north side. I explained how I had been transferred over to the South Lowe’s and asked if she could transfer back over to the north. After she interrupted me a few times. Then she literally laughed at me and said “yeah no, you’ll have to call them yourself” Please get better customer service - this is extremely frustrating.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Abilene, TX?
You can find a wide selection of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Abilene?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account, where you'll also receive email updates about status changes.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
What brands of appliances are available at Lowe's in Abilene?
Lowe's carries trusted appliance brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Maytag, Amana, and more.
How do I return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online through your Order History. In-store returns require proof of purchase at the customer service desk.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
What nearby places can I visit after shopping at Lowe's in Abilene?
Nearby you can visit several restaurants such as Mexico Viejo for Mexican cuisine, Wingstop for wings, and Panda Express for Chinese fast food. These make great dining options before or after your visit to Lowe's.
Are there accommodations near Lowe's Home Improvement in Abilene?
Yes, there are several hotels nearby including Holiday Inn Express & Suites Abilene, Comfort Suites University, Quality Inn Abilene, Motel 6, Executive Inn, and Residence Inn, convenient for out-of-town shoppers or professionals.
How can nearby transit options help me get to Lowe's Home Improvement?
The Greyhound Bus station nearby provides travel services that can help customers from other areas reach Lowe's conveniently in Abilene.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 05, 2026Yext Knowledge Graph
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