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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Abilene, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,026 reviews
5 stars
1,150
4 stars
483
3 stars
183
2 stars
71
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for being helpful and knowledgeable, while others are criticized for being unavailable or unhelpful.
Store Cleanliness
The store is generally reported as clean and well-organized, making it easy for customers to find what they need.
Product Availability
Customers appreciate the wide selection of products available, although there are complaints about inventory inaccuracies and issues with online orders.
Checkout Experience
Many customers express frustration with the self-checkout system and the lack of traditional cashier options.
Delivery Issues
Several reviews highlight significant problems with delivery services, including poor communication and delays.
- AAAussie6 days ago5.0Always love this Lowe's. Staff is always helpful and knowledgeable and I got lucky, the sink is was looking for was in stock! (Its super popular and usually sold out) When my gift card from Christmas wouldn't swipe at the self checkout, customer service was more than happy to check me out and manually enter everything. 5/5 will be back again soon
- DCDavid CasavantJan 4, 20265.0Staff was there to help, store was well stocked, plenty of sale and clearance items available
- JSJohn SmithDec 31, 20251.0I will never shop here again until they remove the Flock AI vehicle/license plate tracking cameras from their entrances and exits. They are a 3rd party company that illegally spy’s on every vehicle that drives by them. It’s an illegal search. It tracks your vehicle everywhere you go when you pass by them and creates a database recording your every move. I refuse to be part of this illegal tracking activity! Home Depot and other hardware stores don’t have these cameras. That’s where I’m shopping from now on.
- JFJoe FergusonDec 30, 20255.0Store is well layed out and clean. Just about anything you need for home improvement is here.
- JSJoel SecaDec 19, 20255.0Dec 19, 2025 - Went into this store to pick up a missing item from my delivery that was a Christmas gift. Wanted to specifically shoutout the floor supervisor, Ivonne, and customer service associate, Cheyenne. They were very kind and went above and beyond to make things right. Will happily make the trip across town to go this store!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Abilene, TX?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical supplies, flooring, garden and lawn equipment, hardware, lighting, paint, tools, and outdoor furniture.
What are the store hours for Lowe's Home Improvement in Abilene?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM. Note that it is closed on certain holidays like November 27 and December 25.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's in Abilene provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, where you will also receive email updates if your order status changes.
What installation services does Lowe's Home Improvement provide?
Lowe's offers various installation services including appliance installation, flooring, window and door installation, lighting and ceiling fan installation, blinds and shades installation, decking installation, and more.
What payment methods are accepted at Lowe's Home Improvement in Abilene?
Lowe's accepts major credit cards including American Express, Mastercard, Visa, Discover, Diners Club, as well as cash and checks.
Are there nearby dining options for customers visiting Lowe's?
Yes, nearby dining options include The Flipping Egg for breakfast and brunch, Pizza Inn and DoubleDave's PizzaWorks for pizza, Outback Steakhouse for American steakhouse fare, and Casa Herrera for Mexican cuisine.
Which nearby gas stations can I visit when shopping at Lowe's?
Nearby gas stations include Alon Gas Station, DK Gas Station, 7-Eleven, ALON, and Ridgemont Super Lube which also offers oil change and automotive services.
Are there any nearby parks or outdoor attractions around Lowe's in Abilene?
Yes, you can visit Abilene State Park nearby, which offers recreational activities such as skating and enjoying the natural surroundings.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return in your Order History and ship the item back. For in-store returns, provide proof of purchase at the customer service desk or use the return barcode from your order details.