Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Abilene, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,587 reviews
5 stars
931
4 stars
375
3 stars
119
2 stars
54
1 star
108
What are people saying?
AI-generated from recent customer reviews
Product Availability
Customers frequently noted that while the store had a good selection, items were often out of stock or not available as advertised.
Customer Service
Feedback on customer service was mixed; some employees were praised for being helpful and friendly, while others were criticized for being unhelpful or rude.
Checkout Experience
Many customers expressed frustration with the self-checkout process and slow checkout times, indicating a need for more traditional cashier options.
Store Cleanliness
The store was generally reported as clean and well-organized, contributing positively to the shopping experience.
Staff Knowledge
While some staff members were knowledgeable and helpful, others were noted as lacking the necessary information to assist customers effectively.
- ASAngie Smith2 days ago1.0Drove across town after placing an online order. Said it was ready to only find out when I arrived, THEY cancelled my order! No sorry or can we help with a replacement. The girl delivering the items out had a stupid nose ring that looked like a bull nose ring! Now I’m out of the time and gas that I had use. Customer service doesn’t care. I’ve grown tired of self check out as they stand there as if you are going to steal!!!!
- AVAJ Vaughn6 days ago5.0Enjoy this Lowes!
- PPPamelaNov 7, 20255.0I needed to replace a mini blind and Shannon at the highway 351 store in Abilene was so nice. It took a while and she was so patient. Thank You Shannon
- NYNancy YeltonNov 5, 20255.0So friendly, professional and so organized!
- JPJeremy PattersonNov 2, 20255.0Helpful employee's
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Abilene, TX?
You can find a wide selection of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Abilene?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account, where you'll also receive email updates about status changes.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
What brands of appliances are available at Lowe's in Abilene?
Lowe's carries trusted appliance brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Maytag, Amana, and more.
How do I return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online through your Order History. In-store returns require proof of purchase at the customer service desk.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
What nearby places can I visit after shopping at Lowe's in Abilene?
Nearby you can visit several restaurants such as Mexico Viejo for Mexican cuisine, Wingstop for wings, and Panda Express for Chinese fast food. These make great dining options before or after your visit to Lowe's.
Are there accommodations near Lowe's Home Improvement in Abilene?
Yes, there are several hotels nearby including Holiday Inn Express & Suites Abilene, Comfort Suites University, Quality Inn Abilene, Motel 6, Executive Inn, and Residence Inn, convenient for out-of-town shoppers or professionals.
How can nearby transit options help me get to Lowe's Home Improvement?
The Greyhound Bus station nearby provides travel services that can help customers from other areas reach Lowe's conveniently in Abilene.