Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Union City, TN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,100 reviews
5 stars
625
4 stars
286
3 stars
79
2 stars
33
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees were praised for being friendly and helpful, others were criticized for being unresponsive or unhelpful.
Product Availability
Customers noted that while the store generally has a good selection, there were instances of items being out of stock or not located where indicated.
Checkout Experience
Many customers expressed frustration with the self-checkout system and the lack of traditional cashiers, leading to longer wait times.
Store Cleanliness
The store was generally described as clean and well-organized, although some customers mentioned issues with clutter and item placement.
Positive Experiences
Several reviews highlighted positive interactions with staff and successful purchases, indicating that some customers had very satisfactory experiences.
- JCJames ConradNov 15, 20255.0I have lived in Union City 4 years and 3 months. I say Lowe's one of the better businesses in this city. anytime I've been in there they are excellent.
- THTrevor HOct 23, 20251.030 minutes standing around waiting for someone to cut keys, stopped 5 workers before someone would cut them for us. Assistant store manager said she would do it then just walked away. Guess small sales aren’t worth her time.
- EBEthan BermudesOct 23, 20251.0I have been waiting for 30min for someone to come help me cut a key and so far 3 employees said there gonna find someone
- MDMel DOct 20, 20255.0DRY VAN: Super nice, fast- just remember to come around the building from the left. No access on the right except flatbeds.
- TWTabetha WhiteSep 16, 20255.0I’m visiting out of town helping to do some repairs on my grandmother’s mobile home. I found out I’m not very skillful with saws and measurements. We needed more wood and went to this Lowe’s. Kevyn and James were so very helpful. They took the time to cut our wood to the sizing needed. They have no idea how helpful that is. Emma was a delight as well. It would be nice to have this level of service at home.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What are the regular operating hours for Lowe's Home Improvement in Union City, TN?
Lowe's in Union City is open Monday to Saturday from 6:00 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. For online purchases, start a return through your order history on Lowes.com. In-store returns require proof of purchase at the customer service desk.
Which payment options are accepted at Lowe's Home Improvement in Union City?
Lowe’s accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What kinds of products are available at Lowe's Home Improvement?
Lowe's offers appliances, building supplies, flooring, paint, tools, lawn and garden equipment, kitchen and bathroom supplies, lighting, and much more.
Are installation services available at this Lowe's location?
Yes, Lowe's provides a variety of installation services including appliances, flooring, cabinets, lighting, HVAC, and more.
What brands can I find at Lowe's Home Improvement?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, and many others.
What nearby places can customers visit before or after shopping at Lowe's Union City?
Customers can visit Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, or enjoy meals at nearby restaurants like Applebee's Grill + Bar and Sonic Drive-In, all close to Lowe's.
How can nearby restaurants enhance my visit to Lowe's Home Improvement?
After shopping at Lowe's, customers can conveniently grab a meal at nearby restaurants such as Krystal, Hardee's, or McDonald's, all located close to the store.
Are there accommodations near Lowe's for customers visiting from out of town?
Yes, hotels like Rosewood Inn By OYO Union City I-69 and Magnum Inn are nearby for customers needing lodging during their visit.