Brand Certified
Lowe's Home Improvement
4.2(1723 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
2211 North Jackson Street, Tullahoma, TN
37388, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(931) 455-6722
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/TN-Tullahoma/0727
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Tullahoma, TN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
1,723 reviews
5 stars
1,006
4 stars
399
3 stars
126
2 stars
50
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were numerous complaints about poor service, particularly in the rental department and during checkout.
Product Availability
Customers frequently reported issues with product availability, including missing items and delays in delivery.
Checkout Experience
A significant number of reviews expressed frustration with the self-checkout system, citing long wait times and lack of assistance from staff.
Staff Knowledge
There were mixed reviews regarding staff knowledge, with some customers highlighting helpful employees while others noted a lack of knowledgeable assistance.
Overall Satisfaction
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others indicated they would prefer to shop at competitors like Home Depot.
- CCCarson Cude1 day ago2.0I did receive all the material I ordered but the way it was delivered is my issue it doesn’t take much time to attest separate it so I’m not left with unsticking and restocking to get what I need
- JJJames JohnsonbaughFeb 19, 20265.0Picked up a delivery quick and easy
- DBDavid BFeb 7, 20265.0Great experience. Workers are friendly and helpful. Tool rental was excellent, Very friendly and knowledgeable. The funny thing is im a home depot guy 😆 Lowes you got my business! You guys killed it 👏
- DADeb AlbertDec 27, 20255.0Excellent service and staff.
- JSJessica SimpsonDec 23, 20255.0Mike went above and beyond when I had a moment of panic earlier today. He took the time to listen, acted quickly to resolve the issue, and truly gave me peace of mind. His calm demeanor and problem-solving skills immediately made the situation better. I had purchased two gift cards and later realized they were missing. After waiting over two hours at the Murfreesboro location, I was told they could not assist me—despite the fact that the issue could have been resolved. Mike stepped in, identified that the gift cards had not been used, and was able to cancel them, saving me from having to drive back down to Tullahoma. He is an outstanding manager who genuinely cares about helping customers, and he absolutely made my day better. This level of service is rare, and I am extremely grateful for his help.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website