Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Tullahoma, TN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,576 reviews
5 stars
924
4 stars
375
3 stars
117
2 stars
41
1 star
119
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported poor service and unresponsive management.
Checkout Experience
Numerous reviews expressed frustration with the self-checkout system, citing long wait times and a lack of staffed registers.
Product Availability
Customers frequently noted issues with product availability and fulfillment, including problems with online orders and rental equipment.
Store Environment
The store is generally described as clean and well-stocked, with a good selection of products.
Management Issues
Several reviews highlighted negative experiences with management, particularly regarding customer complaints and service failures.
- SCSharon Catlin5 days ago5.0My hubby needed a bolt to go on the project he was working on. We were there about 2 minutes in the hardware department and a really knowledgeable man came by and offered to help on solving our problems and he helped so much. Sure is awesome to get help when you need it most. The department was in great shape and looked good. The other associate was helping someone else which was very happy as well. The prices were ok everything was nice and neat and easy to find
- MJM JNov 12, 20255.0Got a great deal on a Husqvarna 580BTS PRO backpack leaf blower from R.C. and Kennan this morning! They are GREAT to work with!! One acre yard completely cleared a couple hours later! Couldn't be more pleased with the interaction at the store and the product purchased.
- ESEvan SennNov 2, 20255.0Lowe’s was very nice, but please do not tell the fine folks at Home Depot. They do a good job but Lowe’s has more Home Depot around here is more like Home Depot while Lowe’s has everything you could need from toilet to tower from window to wall. Lowe’s has it all
- HEHappy joy 77 EdginOct 17, 20255.0What a wonderful team there and excellent management. Randell the Manager has done a wonderful job with his team. Jaydon up front was so helpful when I couldn't find anything. Jaython in the lumber dept. was so helpful with assisting me in loading my buggy. They all had a smile and the greatest attitude. Way to go team, way to go !!! 😀
- MCMacey CrabtreeOct 13, 20255.0Had the best experience finding parts for a shower remodel. J.R. was very informational and professional. He answered all of our questions and was super nice. Best employee ever!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Tullahoma, TN?
You can find quality hardware products, paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, gardening equipment, bathroom storage, and more at Lowe's Home Improvement in Tullahoma, TN.
What are the store hours for Lowe's Home Improvement in Tullahoma?
Lowe's in Tullahoma is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you of any status changes.
What payment options are accepted at Lowe's Home Improvement in Tullahoma?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Does Lowe's provide installation services for purchased products?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, windows, doors, and more to assist customers.
Are there easy return and exchange policies at Lowe's?
Yes, Lowe’s offers easy returns and exchanges on most items within 90 days, with online and in-store options available.
What nearby places can I visit around Lowe's Home Improvement in Tullahoma?
Nearby, you can visit Regal Tullahoma cinema for entertainment, or grab a meal at McDonald's. For key services, Minute Key locksmith is also close by, all within easy reach from Lowe’s.
How can the nearby Blue Rhino Propane Exchange be useful when visiting Lowe's?
If you need propane for grilling or outdoor equipment purchased at Lowe's, the nearby Blue Rhino Propane Exchange offers a convenient place to exchange propane tanks.
Is there convenient mobile phone service near Lowe's Home Improvement in Tullahoma?
Yes, Verizon, a nearby mobile phone store and telecommunications company, is located close to Lowe's, providing easy access to mobile services during your visit.