Lowe's Home Improvement

4.2
1717 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Tullahoma, TN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2211 North Jackson Street, Tullahoma, TN
37388, United States

Hours

Reviews

4.2
1,585 reviews
5 stars
930
4 stars
376
3 stars
117
2 stars
41
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and friendliness of staff, many expressed frustration with the lack of assistance and poor management responses to issues.

Product Availability

Several reviews highlighted issues with product availability, including backorders and incorrect stock information, leading to customer dissatisfaction.

Checkout Experience

Customers frequently complained about the predominance of self-checkout lanes and the lack of staffed registers, which contributed to long wait times and frustration.

Mixed Experiences

Overall, experiences varied widely, with some customers having positive interactions while others reported significant issues, particularly with returns and rentals.
  • DA
    Deb Albert
    Dec 27, 2025
    5.0
    Excellent service and staff.
  • JS
    Jessica Simpson
    Dec 23, 2025
    5.0
    Mike went above and beyond when I had a moment of panic earlier today. He took the time to listen, acted quickly to resolve the issue, and truly gave me peace of mind. His calm demeanor and problem-solving skills immediately made the situation better. I had purchased two gift cards and later realized they were missing. After waiting over two hours at the Murfreesboro location, I was told they could not assist me—despite the fact that the issue could have been resolved. Mike stepped in, identified that the gift cards had not been used, and was able to cancel them, saving me from having to drive back down to Tullahoma. He is an outstanding manager who genuinely cares about helping customers, and he absolutely made my day better. This level of service is rare, and I am extremely grateful for his help.
  • MD
    Matt Puccini (The Weekend DIY'er)
    Dec 8, 2025
    1.0
    Went there to buy a washing machine. Couldn't even get one the same day. Such a joke.
  • AS
    Angry Smith
    Nov 26, 2025
    1.0
    I went to get some flooring today and no one could be found. I have a massive project that I was going to use them for but even after asking for help I was ignored.
  • SC
    Sharon Catlin
    Nov 18, 2025
    5.0
    My hubby needed a bolt to go on the project he was working on. We were there about 2 minutes in the hardware department and a really knowledgeable man came by and offered to help on solving our problems and he helped so much. Sure is awesome to get help when you need it most. The department was in great shape and looked good. The other associate was helping someone else which was very happy as well. The prices were ok everything was nice and neat and easy to find

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.