Lowe's Home Improvement

4.1
1578 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Springfield, TN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
3480 Tom Austin Highway, Springfield, TN
37172, United States

Hours

Reviews

4.1
1,465 reviews
5 stars
829
4 stars
310
3 stars
114
2 stars
57
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unresponsive or rude.

Product Availability

Customers frequently mention issues with product availability and stock discrepancies, leading to frustration.

Store Cleanliness

Many reviews highlight the store's cleanliness and organization, contributing positively to the shopping experience.

Checkout Experience

Self-checkout is often criticized for being inefficient, with customers expressing dissatisfaction over the lack of staffed registers.

Staff Knowledge

While some staff members are noted for their knowledge and assistance, others are described as unhelpful or lacking product knowledge.
  • CC
    Cresha
    Dec 5, 2025
    5.0
    Great experience at Lowe’s today! The store was clean and easy to navigate, and the staff helped me quickly find the tools I needed. Good prices and fast checkout. I’ll definitely shop here again!
  • RF
    Renee Blossom Frey
    Dec 3, 2025
    5.0
    This place is as bad as Hobby Lobby. Every time I come in here I leave broke. I come in just to get bird seed. Now I'm leaving with stuff to make a cat patio, fix the kitchen cabinet, a new birdhouse, and thank God I didn't bring that much money with me. Now I just got to sneak this into the house so the husband doesn't see it. 🤣♥️
  • LD
    Luke DeLaVergne
    Nov 29, 2025
    1.0
    Very disappointed when Lowe’s delivered a defective washer. It took over eight calls and staying on hold forever to finally get an exchange scheduled. They are taking over an entire week to replace a defective washer that we paid money for. They have offered nothing to repay us for the last time when we couldn’t even wash our clothes because of the defective product they gave us. Extremely poor customer service
  • JS
    Jesus Soria
    Nov 26, 2025
    5.0
    We find everything that we need for our projects and always help us with our materials
  • TT
    Tom
    Nov 19, 2025
    1.0
    Never buying appliances here again. Had a dishwasher replaced a week ago. Doesn't work and they don't care. They're selling junk.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.