Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Springfield, TN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,455 reviews
5 stars
820
4 stars
310
3 stars
114
2 stars
57
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being unresponsive or rude.
Product Availability
Customers frequently reported issues with product availability and stock discrepancies, leading to frustration.
Store Organization
Several reviews mentioned difficulties in finding items due to poor organization and lack of knowledgeable staff.
Checkout Experience
Many customers expressed dissatisfaction with the self-checkout process and the lack of open registers, leading to long wait times.
Employee Attitude
While some employees were noted for their friendliness and helpfulness, others were described as lazy or unprofessional.
- TTTom4 days ago1.0Never buying appliances here again. Had a dishwasher replaced a week ago. Doesn't work and they don't care. They're selling junk.
- SSSandi SandfossNov 8, 20255.0The gentleman that assisted me was very pleasant and helpful.
- ESEleven 11 Glass StudioNov 8, 20255.0Angie helped me out the other day in the wood area, cutting some wood. She was great thanks!
- JDJayda DavisNov 3, 20252.0staff not so helpful. its like they see you and walk on past and pray you dont ask them anything
- LLLaker LovaOct 12, 20255.0He came out of nowhere.. That was Josh at the Springfield Lowe's. I ask one asked one associate for some information and he gave me a finger point. I went looking and Josh showed up and said he heard me asking about blinds. He walked me through a couple of options and made sure I understood what was available. I so appreciate that kind of commitment to customer satisfaction. Thanks again Josh...I will say that overall I do like this store, but self checkout aggravates me to no end. Just saying...
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Springfield, TN?
Lowe's offers quality hardware products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Springfield?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are also sent when the status changes.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Which major brands are available at Lowe's Home Improvement?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, Kohler, Weber, and many more.
Does Lowe's provide installation services for products purchased in-store?
Yes, Lowe's offers a variety of installation services including appliance installation, flooring, cabinets, doors, and smart home systems among others.
Are there nearby dining options I can visit before or after shopping at Lowe's Springfield?
Yes, nearby restaurants include Taco Bell, The Catfish House, Zaxby's, Whitt's Barbecue, Popeyes Louisiana Kitchen, El Alteno Mexican Restaurant, and Peppers Mexican Grill & Cantina.
What other nearby services are conveniently located around Lowe's in Springfield, TN?
Nearby services include Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and several banks such as The Farmers Bank and Farmers Bank.
Are there automotive services near Lowe's Home Improvement in Springfield?
Yes, nearby automotive services include Gupton Motors dealership, Express Car Wash, and Dynamix Collision auto repair and body shop.