Brand Certified
Lowe's Home Improvement
4.1(1584 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
3480 Tom Austin Highway, Springfield, TN
37172, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(615) 382-6220
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/TN-Springfield/1747
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Springfield, TN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,584 reviews
5 stars
901
4 stars
321
3 stars
125
2 stars
64
1 star
173
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or rude.
Product Availability
Customers frequently noted issues with product availability and stock discrepancies, leading to frustration.
Store Cleanliness
Many reviews highlighted the store's cleanliness and organization, contributing to a positive shopping experience.
Checkout Experience
Self-checkout was often criticized for being inconvenient, with reports of long waits and lack of assistance from staff.
Employee Knowledge
While some employees were recognized for their knowledge and assistance, others were described as uninformed or unhelpful.
- BBBoyce ByrumFeb 5, 20265.0Very helpful
- LDLuis DiegoJan 15, 20265.0Good
- TNTennessee NativeDec 5, 20255.0Great experience at Lowe’s today! The store was clean and easy to navigate, and the staff helped me quickly find the tools I needed. Good prices and fast checkout. I’ll definitely shop here again!
- RFRenee Blossom FreyDec 3, 20255.0This place is as bad as Hobby Lobby. Every time I come in here I leave broke. I come in just to get bird seed. Now I'm leaving with stuff to make a cat patio, fix the kitchen cabinet, a new birdhouse, and thank God I didn't bring that much money with me. Now I just got to sneak this into the house so the husband doesn't see it. 🤣♥️
- LDLuke DeLaVergneNov 29, 20251.0Very disappointed when Lowe’s delivered a defective washer. It took over eight calls and staying on hold forever to finally get an exchange scheduled. They are taking over an entire week to replace a defective washer that we paid money for. They have offered nothing to repay us for the last time when we couldn’t even wash our clothes because of the defective product they gave us. Extremely poor customer service
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website