Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Spring Hill, TN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,108 reviews
5 stars
681
4 stars
238
3 stars
69
2 stars
29
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond to assist.
Product Availability
Several reviews mentioned issues with product availability and inventory accuracy, leading to customer frustration.
Store Cleanliness
Customers appreciated the cleanliness and organization of the store, noting it was well-kept and easy to navigate.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences with service quality and responsiveness, particularly in the returns and installation departments.
Overall Satisfaction
Despite some complaints, many customers expressed loyalty to the store and a preference for it over competitors, citing good prices and product selection.
- HRHeavenly RealmsNov 16, 20255.0Needed a new dryer for the house on a Sunday night. Went in that afternoon. Erick was fast to greet me and explain to me what he knew before handing me off to Lou M, who was efficient, helpful and knowledgeable. In less than an hour I had my truck backed up to the doors and a couple of employees were there to help me load it. I was never rushed. Everything was explained to me. And I left with a new dryer that was on sale. Honestly couldn't have asked for a better experience from the staff. Thanks for helping me out in my emergency!
- BTBobby TrevathanNov 6, 20254.0I was shocked to see that there were almost no cashiers, there were lots of employees hanging out around the self-checkouts, they were just standing around talking to each other, I guess they were there to make sure that you, yourself scanned all of the items that you were buying from them. Although in my career I worked in the tech field, I feel it is not my job to scan and bag my items that I am purchasing from a business. When I go to a business to give them my hard earned monies I like a have a little customer service, and I finally found that at one entrance, I found one really nice young man that offer to checked me out so I had the option of not take away the job of a cashier. I miss not having friendly and helpful cashiers, which are often the face of most businesses, instead those jobs are being done away and one cashier's job is being replaced by several other employees standing around you making sure you scan everything and not miss anything. I wonder if their are any business that still offer customer service by providing the option of using a cashier. I also wonder why Liwes in not the biggest home improvement store.
- REreiley eilermannNov 5, 20255.0Thank you to Willie today for helping me locate the Christmas tree I needed and getting help to get it down with a lift- you are so kind and helpful!!!
- SSstephen shustockNov 1, 20255.0Always a pleasure to shop here they have great customer service and I always appreciate them
- BHbutch hoyneOct 15, 20255.0Great customer care on appliances
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Spring Hill, TN?
You can find a wide range of products including appliances, bathroom supplies, building materials, electrical supplies, garden tools, flooring, kitchen essentials, lawn equipment, paint, plumbing supplies, tools and more.
What are the store hours for Lowe's Home Improvement in Spring Hill?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account and you will receive email updates as your order status changes.
What payment options are accepted at Lowe's Home Improvement in Spring Hill?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Are there any installation services available at Lowe's?
Yes, Lowe's offers a wide range of installation services such as appliances, flooring, cabinets, doors, HVAC, lighting, roofing, and many more to assist with your home improvement projects.
What are some nearby places I can visit when I shop at Lowe's in Spring Hill?
Nearby places include Aha Indian Grill for dining, Great White Express Car Wash for auto care, and Nashville Olive Oil Company if you're interested in gourmet shopping.
Is there a propane exchange service near Lowe's in Spring Hill?
Yes, the Blue Rhino Propane Exchange is located nearby, making it convenient for customers who need propane refills while shopping at Lowe's.
Are there any fitness or martial arts centers close to Lowe's?
Yes, Family First Martial Arts and Felipe Cavalcante Brazilian Jiu-Jitsu Spring Hill TN are nearby, offering options for martial arts and fitness activities.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by initiating the process in your Order History. For in-store returns, bring proof of purchase to the customer service desk.