Find everything you need for home upgrades at Lowe’s in Shelbyville, TN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.3
1,244 reviews
5 stars
786
4 stars
257
3 stars
100
2 stars
26
1 star
75
JA
Jeff Adams
Mar 10, 2026
5.0
Lowe's had everything I needed for the job and helpful staff.
TF
Travis Foster
Mar 8, 2026
4.0
It's Lowes ! It has all you need for a home repair and more
MD
Mike Dendy
Feb 24, 2026
1.0
This would be a good spot for a Home Depot because the Shelbyville store is a disgrace. Unfortunately I witnessed a young woman buying a dryer there and the employees put the dryer in the truck on its backside which is a huge mistake because of the drum. The young lady who was alone asked the employees to sit it up and help her strap it down to which they replied and I quote “ We can’t do that it’s a liability “. Also during the purchase of the dryer the lady was told she couldn’t use her military discount on appliances.
So after witnessing this happening to the young lady I can say that I will no longer be shopping or purchasing anything from Lowes. If Lowes can’t honor a veterans service and give them a while 10 percent off and provide a hell of a lot better customer service to customers then none of my money or my family’s money will be spent there. I hope others will see this and also boycott Lowe’s. My business will go to Shelbyville Lumber or the closest Home Depot. Completely unacceptable Lowes of Shelbyville.
MW
Marybeth Wrona
Feb 21, 2026
5.0
Lowes always good
LA
Lucas Arnett
Feb 14, 2026
1.0
Went to return a generator that the box was never opened, Had the receipt and was told there is a 48 hour no return policy. Doesn't say that anywhere on the receipt and they point at a little sign that says it in small letters about this so called "Policy" what a terrible thing to do. And to not put that on the receipt is a joke. Terrible as I always go to Lowes but will no longer do so since they won't do the right thing. I was told no returns after the box is opened or you add fuel and oil that's it. hope someone reaches out to make this right!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Shelbyville, TN offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services are available at Lowe's Home Improvement Shelbyville?
Services include appliance installation, carpet and flooring installation, lighting and ceiling fan installation, door and window installation, fence installation, generator installation, smart home installation, and more.
What are the store hours for Lowe's Home Improvement in Shelbyville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with adjusted holiday hours on specific dates.
Does Lowe's in Shelbyville offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. Email updates are also provided if your order status changes.
Are there nearby dining options around Lowe's Home Improvement in Shelbyville?
Yes, nearby dining options include Bojangles, Chili's Grill & Bar, Zaxby's, TouchDown Wings Shelbyville, Queen Gyro, Mouth Of The South Bakery, La Hacienda Mexican, and New China Buffet, offering variety for meals before or after shopping.
What nearby services can be useful for Lowe's customers?
Nearby services include Minute Key key and locksmith services, Shelby Auto Sales for vehicles, Blue Rhino Propane Exchange for propane needs, and PetVet Vaccination Clinic for pet care.
Where can I find electronics or phone services near Lowe's Home Improvement?
Nearby you can find RadioShack for electronics, Cricket Wireless and Sprint for mobile phone services, and Cellular Sales for mobile phones and electronics retail.
What brands can I find at Lowe's Home Improvement in Shelbyville?
Lowe's stocks trusted brands including GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Bosch, Kohler, Kobalt, Maytag, and many more to meet various home improvement needs.
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