Brand Certified
Lowe's Home Improvement
4.2(2459 reviews)
Certified by Lowe's Home Improvement • Apr 26, 2026
Business Details
610 Winfield Dunn Parkway, Sevierville, TN
37876, United States
Certified by Lowe's Home Improvement • Apr 26, 2026
(865) 453-3115
Certified by Lowe's Home Improvement • Apr 26, 2026
https://www.lowes.com/store/TN-Sevierville/0693?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-693-_-na-_-0-_-0
Certified by Lowe's Home Improvement • Apr 26, 2026
About
Certified by Lowe's Home Improvement • Apr 26, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Sevierville, TN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 26, 2026
Lowe's Home Improvement
610 Winfield Dunn Parkway, Sevierville, TN
37876, United States
Hours
Certified by Lowe's Home Improvement • Apr 26, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.2
2,459 reviews
5 stars
1,460
4 stars
509
3 stars
193
2 stars
74
1 star
223
- RFRichard Fraser1 day ago5.0Was able to use the website to locate the item I needed and got in and out quickly. Good experience. And a military discount too.
- EREllen RApr 22, 20265.0I went in the other day to get a toilet and I was helped with a very knowledgeable associate named Buzz. He got a cart put the toilet on the cart for me and took it to my car. He was very knowledgeable about what I needed for this job. Thank You Buzz
- ATAlyssa TaylorApr 13, 20265.0I accidentally dropped and broke a sample of paint and felt so bad and embarrassed! The store associate, Joe, saw what happened and quickly came to help clean it up. He was very friendly had them mix up a new sample of paint. Thank you, Joe!
- RDRosie DuongMar 31, 20261.0Wish I can give a zero star to Lowes customer service, especially Lowes Sevierville. I called with issue orders where I didnt receive my items. I got on a long hold, then transfered over over to different location and finally somebody helped but in the end, she was in Morris Town location, not even Sevierville. I dont even know how did it happended. She was nice to give me Sevier location number (which is the number I have been calling), and I called again, same situation, got in a hold and nobody ever fot back. I had to come to the store and they didnt even check my orders and said delivery is handled by a 3rd party!?!?! Lowes doesnt know, and there is nothing they can do...WHAT...I ORDERED FROM Lowes.com!! Even it was a third-party, Lowes gave them the items to delivery, they at least should know who delivery their items and how to contact them regarding missing items?? No?!?? The associate their say the only thing she can do is giving Lowes corporation number for me to call, and that is it...I know it will be a dead end cause I chatted with Lowes regarding a delivery order before, and they said the store will contact cause it was deliveried from a store...what a customer suppose to do??
- E3Ed 3043Mar 29, 20261.0I tried to return a bag of Quikrete that I purchased last year (couldn't use it LY due to USPS not approving mailbox location until this week) and found out today that I picked up the wrong product and wanted to exchange for the fast setup type. I was told effective on 01/01/2026, unless they can find your receipt using your credit card, you are stuck with a product you can't use. This policy should be evaluated as an unused saleable product should be returnable in this situation. They were unable to locate my account and said they could not exchange it. This is not a good policy for loyal Lowes customers and should be revised to allow returns. Time wasted!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Sevierville offer?
Lowe's in Sevierville offers hardware, appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, and more, along with installation services for many products.
What are the store hours for Lowe's Home Improvement in Sevierville, TN?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, with email updates provided.
Does Lowe's Home Improvement in Sevierville offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Where is Lowe's Home Improvement located in Sevierville, TN?
Lowe's is located at 610 Winfield Dunn Parkway, Sevierville, TN 37876.
What should I do if I want to return or exchange an item purchased at Lowe’s?
Most items can be returned within 90 days. For items bought online, start a return via Order History before shipping back. In-store returns require proof of purchase at the customer service desk.
Are there any locksmith services near Lowe’s Home Improvement?
Yes, Minute Key, minuteKEY, and KeyMe Locksmiths, all offering key and locksmith services, are located nearby, useful if you need lock or key assistance during your visit.
What dining options are near Lowe’s in Sevierville?
Nearby dining includes The Diner (American cuisine), No 1 Chinese Restaurant, El Paso Mexican Restaurant, Don Marco's Kitchen (Italian), and Muchacho Alegre Mexican Restaurant, convenient for meals before or after shopping.
Are there other useful services near Lowe's Home Improvement store?
Nearby services include Blue Rhino Propane Exchange for propane needs, Western Union for money transfer, Circle K convenience store, and Citizens National Bank, making it easy to handle errands in one trip.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 26, 2026Yext Knowledge Graph
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