Lowe's Home Improvement

4.2
1197 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Savannah, TN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1895 Wayne Road, Savannah, TN
38372, United States

Hours

Reviews

4.2
1,109 reviews
5 stars
612
4 stars
285
3 stars
113
2 stars
36
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unresponsive.

Product Availability

Many customers expressed frustration over items being out of stock or not matching online inventory.

Pricing

Customers noted that prices are perceived as high, with some feeling that they are being overcharged.

Store Cleanliness

There were reports of cleanliness issues, including a rat infestation in the garden center.

Staff Knowledge

While some staff members were praised for their knowledge and assistance, others were criticized for lack of training and helpfulness.
  • JL
    Jonathan Lineberry
    Nov 15, 2025
    1.0
    Called needing someone to check a measurement on a door for me before I drive nearly 40 minutes but they were too lazy and wouldn't even go check for me so I have to go to find out myself...thanks lowes!
  • RR
    RedWhiteAndBlue4evr1
    Oct 21, 2025
    4.0
    Pretty good store. Customer service is good. They usually answer the phone. Prices are getting crazy, but thats everywhere, I guess.
  • TS
    Todd Sparling
    Oct 14, 2025
    1.0
    Don't order cabinets here. You tell them what color you want, then change the style and they change the color but want a 25% restocking fee to fix their mistake.
  • TA
    Tim Adams
    Oct 11, 2025
    2.0
    Well I ordered 3 rockers they text an said thery were in they were suppose to be put together still in the box an I ask when I order them they will be put together yes the girl said but were not
  • RN
    Robb Nimmo
    Oct 2, 2025
    5.0
    Came in to purchase an air compressor. On line said that the one we were interested in was available. The associate that helped us (Michael) looked through his inventory and discovered it was being discontinued and couldn’t get this particular model. Micheal asked if we were interested in another brand of compressor and that he would price match for the same price as the original one we were looking at. We found a suitable replacement that was an upgrade from the one we were interested in and Micheal honored the lower price. Thanks for the great customer service Michael!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.