Extra Space Storage

4.8
143 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 813 N Broadway in Portland, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, wide drive isles, commercial tenants, retail space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
813 N Broadway, Portland, TN
37148, United States

Hours

Reviews

4.8
143 reviews
5 stars
133
4 stars
3
3 stars
2
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Devita, for being friendly, helpful, and professional.

Cleanliness

The facility is reported to be very clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with frequent rent increases, feeling that the pricing practices are unethical.

Ease of Process

Many reviews highlighted the quick and easy rental process, with customers appreciating the straightforward setup and online options.

Security Features

Customers felt secure with the facility's security measures, including gated access and surveillance.
  • DD
    Denise
    Nov 16, 2025
    5.0
    I completed everything online, for a 10x20, climate controlled unit. While sitting in the parking lot! The application entry, approval & gaining entrance into my unit, took less than 15mins. The parking lot is super clean, & so is the unit. The first impression was stellar. I'm hoping for that feeling to remain, for the entirety of my rental. I'm extremely grateful, a unit, such as this was so readily available! On a Sunday, at that!
  • AL
    Ashley Lyon
    Aug 28, 2025
    5.0
    Jon is amazing!!! Thank you so much!!!
  • BP
    Ben P
    Aug 21, 2025
    1.0
    This company will increase your rents every three months until you break. You will be offered an appealing entry price intentionally. This is a well known fact throughout their locations.
  • LW
    Loni W
    Aug 14, 2025
    5.0
    Quick, easy, clean! Just a little pricey but they do have cameras everywhere and good security.
  • JQ
    Janis Queen
    Aug 2, 2025
    5.0
    John was very helpful and made it easy to signup for a climate controlled unit. It was quick and easy! Will use this company again in the future.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.