Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Paris, TN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,777 reviews
5 stars
1,028
4 stars
418
3 stars
150
2 stars
61
1 star
120
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being friendly and helpful, particularly in departments like plumbing and appliances.
Customer Service Issues
Several reviews highlighted inconsistent customer service, with some employees being rude or unhelpful, particularly in the lumber and checkout areas.
Product Availability
Customers generally found that the store had a good selection of products, although some reported issues with specific items being out of stock or incorrect orders.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
Delivery Problems
Multiple customers expressed frustration with delivery issues, including missed appointments and delays.
- PPPat G PalmerNov 12, 20255.0Generally, the store is okay. If you get an appliance installed, expect them to screw it up somehow (not just us, but more than one friend has commented on this). Delivery works very well, either directly from Lowe's or via Instacart. That is why I'm giving it 5 stars despite the shaky performance in installing appliances.
- EREdwina ReagansNov 11, 20255.0Staff in lumber went out of their way to help my husband find and gather what we needed and order what they didn't have in stock.
- TLTim LallyNov 6, 20254.0Good selection
- MSMark SyversonOct 27, 20254.0Fairly organized store nice staff never a long line
- CCColleenOct 22, 20255.0Kathy and Alex in customer service are AWESOME. I come here often and have had Kathy help me before and she’s always incredible. One time (months ago) there was a rude customer and she handled it so well, I complimented her professionalism handling him. Alex went above and beyond to help me find an item. I love this Lowe’s and will always come to this one because their staff are always so kind and helpful.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Paris, TN offer?
Lowe's Home Improvement offers a wide range of products including appliances, bathroom supplies, building and lumber materials, paint, flooring, tools, kitchen and bathroom remodeling items, outdoor furniture, gardening equipment, and more.
What are the store hours for Lowe's Home Improvement in Paris, TN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can customers check the status of their order at Lowe's?
Customers can check their order status online by entering the order number or logging into their MyLowe’s account. Email updates are sent if the order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's Paris location?
Yes, Lowe's provides a variety of installation services including appliances, flooring, cabinetry, lighting, HVAC, plumbing, and more.
Are there any recycling services offered at Lowe's?
Yes, Lowe's offers recycling services for electronics, light bulbs, and batteries.
What nearby places can help with locksmith needs near Lowe's Home Improvement in Paris, TN?
Minute Key, a key and locksmith service, is located near Lowe's and can assist customers needing locksmith services.
Where can customers go for pharmacy or medical supplies near Lowe's?
Walgreens and CVS Pharmacy, both nearby, offer pharmacy and medical supply services for customer convenience.
Are there nearby places to eat before or after shopping at Lowe's Paris location?
Yes, El Vallarta Mexican Restaurant is located nearby, providing a great option for dining in the area before or after shopping at Lowe's.