Brand Certified
Lowe's Home Improvement
4.2(1914 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
117 Memorial Drive, Paris, TN
38242, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(731) 641-2040
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/TN-Paris/1789
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Paris, TN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
1,914 reviews
5 stars
1,110
4 stars
430
3 stars
166
2 stars
72
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unhelpful.
Store Cleanliness
Many customers noted that the store is clean and well-organized, contributing to a pleasant shopping experience.
Product Availability
Customers generally found that the store has a good selection of products, although some reported issues with specific items being out of stock.
Checkout Experience
Several reviews mentioned long wait times at checkout and a preference for more cashiers instead of self-checkout options.
- KFKevin FowlerFeb 16, 20261.0Worst customer service of any lowes I've been to. Had a home repair to do, but purchased the wrong size pex line and sharkbite fittings. So I went back to this lowes to return said items and purchase the correct sizes I needed. Well I was charged again for the items I was returning, so now I'm out double what my cost was and they do a refund twice. Now I have less than the amount I need to purchase the right size parts I need. When I ask how it can be resolved I'm just told there is nothing to do, then another employee interjected herself and proceeded to become loud with me for simply asking "why the customer has to shoulder the burden of postponing repairs due to an employee mistake and being double charged and having their funds locked out for 24 hours or more while waiting on a refund?". Asked for number to hr or a corporate office and was given a customer help line number. From now on I'll drive further to a lowes that employs people who know how to respect and appreciate their customers or a home depot. Do better paris Lowe's.
- ASAleksander SJan 27, 20265.0Делал Деливери на семи траке, приехал ночью стал рядом возле доков в 7 утра меня разбудили взяли документы и сказали сказали встать под док. Выгрузили быстро и еще подмели трейлер за что им Огромное спасибо.
- DJDebra JacobsenJan 22, 20265.0Great service, the employees here were very helpful and friendly and the store was clean too.
- DDDavidJan 20, 20265.0Quick in and out, clean store
- JBJody BessJan 13, 20265.0It was awesome cause the workers were there if we needed help. Nice place
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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