Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Newport, TN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,464 reviews
5 stars
874
4 stars
321
3 stars
124
2 stars
41
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude or unhelpful.
Product Availability
Customers frequently mention that the store often lacks the items they need, and some express frustration with the organization and stock levels.
Checkout Experience
Many reviews highlight issues with self-checkout and the lack of cashiers, leading to dissatisfaction with the checkout process.
Staff Knowledge
While some employees are noted for their helpfulness and knowledge, others are described as lacking familiarity with products, leading to customer frustration.
- SEStephen EdwardsDec 22, 20255.0Have about anything you need for a construction job.
- CPCaleb PhillipsDec 18, 20251.0Can Lowe’s not afford cashiers?? Couldn’t use my military discount because there’s no cell service in the store to set up an account.
- MCMichael CapoteDec 3, 20255.0I'm remodeling my home. Man Cave, guest house and exterior. The guys at the Pro Desk are very friendly and helpful.
- HJHomer JonesNov 21, 20254.0Ask if you need help and quick to help
- DWDarren WinesNov 14, 20255.0Ordered a bunch of flooring from here. Kimberly at customer service went above and beyond to keep me updated, even calling me when it didn’t arrive on the expected date! Cameron placed the order then pulled it for me when I came to pick it up. He did an awesome job! One box was damaged in the shipping process but he gladly went and got me a replacement box. Whole process went better than I expected and it was mostly because of these two people.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Newport, TN offer?
Lowe's offers hardware products, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage and more.
What services can I get at Lowe's Home Improvement?
Services include installation of appliances, countertops, flooring, cabinets, blinds, lighting, garage doors, HVAC, roofing, and more, plus delivery and in-store pickup.
What are the store hours for Lowe's Home Improvement in Newport, TN?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM with special holiday hours on major holidays.
How can I check the status of my order from Lowe's?
Check your order status online by entering the order number or logging into your MyLowe’s account. Email updates will be sent for any changes.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How do I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days with proof of purchase at the customer service desk or via online returns for Lowes.com orders.
Is there delivery and in-store pickup available at this Lowe's location?
Yes, Lowe's offers both in-store pickup and delivery services.
What nearby places can I visit after shopping at Lowe's Home Improvement?
Nearby you can visit places like English Mountain Christian Church for spiritual activities, or dine nearby at Papa Murphy's Take 'N' Bake Pizza and Domino's Pizza restaurants.
Where can I get propane exchange services near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located nearby for convenient propane refills and exchanges.
Are there places near Lowe's where I can have my keys made or repaired?
Yes, Minute Key and minuteKEY locksmith services are conveniently located near Lowe's for key cutting and locksmith needs.