Question 1

Can I use my current frame with my Tempur-Pedic Mattress?

Accepted Answer

Yes. We design our mattresses to fit most standard size bed furniture and frames.

Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.

If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

Question 2

How does my new mattress arrive?

Accepted Answer

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.

The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.

Question 3

What is the difference between Medium & Medium Hybrid in feel?

Accepted Answer

Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.

Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.

Question 4

Do you offer mattresses for RVs, boats, planes or other non-traditional locations?

Accepted Answer

Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.

Call 888-811-5053 to speak with a Sleep Expert.

Question 5

Do you have replacement covers for mattresses?

Accepted Answer

Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.

Question 6

Can I use my current bed frame with a Tempur-Pedic mattress from this store?

Accepted Answer

Yes, Tempur-Pedic mattresses are designed to fit most standard size bed frames. If your frame is an unusual size or not designed for the U.S. market, check the product dimensions or contact us for assistance. Using a firm, flat surface with center support is important to maintain warranty coverage.

Question 7

How will my new Tempur-Pedic mattress be delivered?

Accepted Answer

Most select mattresses are delivered with free White Glove service, where the mattress is unpacked and set up for you. The TEMPUR-Cloud model ships compressed via UPS for you to set up at your convenience; it does not include White Glove delivery or old mattress removal.

Question 8

What are the main differences between the Medium and Medium Hybrid Tempur-Pedic mattresses?

Accepted Answer

Medium Hybrid mattresses combine TEMPUR® material with a responsive coil system, offering pressure relief plus a gentle bounce. They use the softest TEMPUR-ES™ material, making them feel slightly softer than non-hybrid Medium mattresses, which are entirely foam-based.

Question 9

Does the Tempur-Pedic Flagship Store offer mattress customization for RVs, boats, or unusual spaces?

Accepted Answer

Yes, through an authorized customizing partner, the store can provide custom mattresses for non-traditional locations. Having your custom dimensions ready will help expedite the ordering process. Contact the Sleep Experts at 888-811-5053 for assistance.

Question 10

Are replacement covers available for Tempur-Pedic mattresses purchased at this store?

Accepted Answer

Yes, replacement covers are available for mattresses with removable covers. You can order covers for current models online or get help from Sleep Guides in the store for older or less common mattress models.

Question 11

What are the store hours for the Tempur-Pedic Flagship Store in Nashville, TN?

Accepted Answer

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Question 12

What payment methods are accepted at the Tempur-Pedic Flagship Store?

Accepted Answer

The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, Mastercard, and Visa.

Question 13

Are there nearby places where I can shop or dine before or after visiting the Tempur-Pedic Flagship Store?

Accepted Answer

Yes, nearby options include J.Jill and Madewell for clothing, Cinnabon for desserts, Starbucks for coffee, and Restoration Hardware which also has a restaurant. These locations offer convenient shopping and dining experiences during your visit.

Question 14

Can I combine a visit to the Tempur-Pedic Flagship Store with shopping for accessories or jewelry nearby?

Accepted Answer

Absolutely, several fashion accessories and jewelry stores like David Yurman, Pandora Jewelry, and Brighton Collectibles Mall at Green Hills are located close by, making it easy to enhance your shopping trip.

Question 15

Are there any nearby stores specializing in sportswear or outdoor gear near the Tempur-Pedic Flagship Store?

Accepted Answer

Yes, you can find Athleta for sportswear and The North Face for outdoor gear and sporting goods nearby, perfect for customers interested in active lifestyle apparel along with their mattress shopping.

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