Business Details
About
Mattress StoreBedroom Furniture StoreBedding Store
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Tempur-Pedic Flagship Store
2126 Abbott Martin Road, Nashville, TN
37215, United States
Hours
Reviews
4.9
609 reviews
5 stars
598
4 stars2
3 stars1
2 stars0
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Bryson, Diana, and Lucien, received high praise for their helpfulness, knowledge, and professionalism, making the buying experience enjoyable.
Product Knowledge
Employees demonstrated a strong understanding of the products, providing detailed information and recommendations tailored to customer needs.
Shopping Experience
Customers appreciated the relaxed, pressure-free environment while trying out mattresses and pillows, contributing to a positive shopping experience.
Mixed Feedback
While most reviews were positive, there were a few complaints regarding incorrect information about return policies and product compatibility.
- DEDevrim Ersoy2 days ago5.0I have been a repeat customer to Tempur-Pedic I walked in and Lucien Henderson greeted me and helped me purchase two pillows. It was a great sales experience!!
- RBRain Bruce5 days ago5.0Salesman was professional and friendly. Great service.
- SMSuzie McRaeNov 17, 20255.0Diana was amazing! She was super knowledgeable about our bed and answered every question fully. She offered great customer service.
- JHJosh HallOct 30, 20255.0Bryson took us through the entire mattress-trying experience, and we found what works for both my boyfriend and I, quickly! We were able to finance it, plus had other options. He really helped us out, thank you.
- DWDaniel WrideOct 30, 20255.0Bryson was fantastic in helping to figure out which mattress would work the best for us. He made the process simple and pain free. Would highly recommend
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress from this store?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed frames. If your frame is an unusual size or not designed for the U.S. market, check the product dimensions or contact us for assistance. Using a firm, flat surface with center support is important to maintain warranty coverage.
How will my new Tempur-Pedic mattress be delivered?
Most select mattresses are delivered with free White Glove service, where the mattress is unpacked and set up for you. The TEMPUR-Cloud model ships compressed via UPS for you to set up at your convenience; it does not include White Glove delivery or old mattress removal.
What are the main differences between the Medium and Medium Hybrid Tempur-Pedic mattresses?
Medium Hybrid mattresses combine TEMPUR® material with a responsive coil system, offering pressure relief plus a gentle bounce. They use the softest TEMPUR-ES™ material, making them feel slightly softer than non-hybrid Medium mattresses, which are entirely foam-based.
Does the Tempur-Pedic Flagship Store offer mattress customization for RVs, boats, or unusual spaces?
Yes, through an authorized customizing partner, the store can provide custom mattresses for non-traditional locations. Having your custom dimensions ready will help expedite the ordering process. Contact the Sleep Experts at 888-811-5053 for assistance.
Are replacement covers available for Tempur-Pedic mattresses purchased at this store?
Yes, replacement covers are available for mattresses with removable covers. You can order covers for current models online or get help from Sleep Guides in the store for older or less common mattress models.
What are the store hours for the Tempur-Pedic Flagship Store in Nashville, TN?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment methods are accepted at the Tempur-Pedic Flagship Store?
The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, Mastercard, and Visa.
Are there nearby places where I can shop or dine before or after visiting the Tempur-Pedic Flagship Store?
Yes, nearby options include J.Jill and Madewell for clothing, Cinnabon for desserts, Starbucks for coffee, and Restoration Hardware which also has a restaurant. These locations offer convenient shopping and dining experiences during your visit.
Can I combine a visit to the Tempur-Pedic Flagship Store with shopping for accessories or jewelry nearby?
Absolutely, several fashion accessories and jewelry stores like David Yurman, Pandora Jewelry, and Brighton Collectibles Mall at Green Hills are located close by, making it easy to enhance your shopping trip.
Are there any nearby stores specializing in sportswear or outdoor gear near the Tempur-Pedic Flagship Store?
Yes, you can find Athleta for sportswear and The North Face for outdoor gear and sporting goods nearby, perfect for customers interested in active lifestyle apparel along with their mattress shopping.