Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Nashville, TN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,936 reviews
5 stars
1,006
4 stars
391
3 stars
160
2 stars
100
1 star
279
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees were praised for their helpfulness, while others were criticized for being rude or unhelpful.
Product Availability
Customers appreciated the variety of products available, but there were complaints about stock issues and incorrect items being sold.
Return Policy Issues
Several customers expressed frustration with the return policy and inconsistent enforcement across different locations.
Store Cleanliness
The store was generally noted as clean and well-organized, although some reviews mentioned issues with maintenance.
Staffing Concerns
Many reviews highlighted a need for more staff or better training, as customers often experienced long wait times for assistance.
- MKMonique Kinzer2 days ago1.0I purchased a pedestal sink with faucet on12/10/26 in store. I also purchased the installation as well with a supposedly EXPERT. I had to wait almost a month for the installation which was 1/6/26. The installer arrives and says the wrong work order was put in and he was unable to complete my installation. I called Lowe’s that same day. They explained the store would have to refund and do another order. I have spoken with about 7 people which I did most of the calling. It is going on mid January. And they keep giving me a run around. I would like my problem resolved and my sink and faucet installed. If they had a choice for NO STARS I would have chosen that option.
- TCTyler CameronJan 2, 20261.0I bought a refrigerator and they missed the delivery date.
- LLleticiaDec 30, 20252.0Staff is friendly, however, they don’t help much with returns and exchanges.
- KKKatherineDec 6, 20251.0(GENERAL ELECTRIC APPLIANCE) Well, I'm giving this stove one star. I bought this stove because I liked it because it has two ovens, and I've always used a Water Pool stove. I have no complaints about my previous stove; it worked very well. It's just that since we remodeled the kitchen, I wanted the microwave oven to be in the stove, and this was the only stove that had a large and a small oven, which is why it caught my attention. But it stopped working, and I contacted customer service for the stove company. They came to the house, and the technician told me the stove was no good because there were cockroaches. That's absurd. I have cockroaches; I've been dealing with them for two years since an infestation arrived. I hired a company to fumigate, but it seemed to attract more. But with the kitchen remodel and everything, they've already gotten away. I don't think the problem is the cockroaches. This man made me feel like my house was the dirtiest place in town. This man, like, can't be in a place where there are these kinds of insects. I mean, if he can't be in a place like that, I think the job he has is the wrong one. He should look for another job because if the stoves are like this, they should put a red label on them saying, "This stove is specially made for houses that have never had cockroaches or for houses that are prone to having cockroaches." Why? Because then it means the stove is allergic to cockroaches. Cockroaches only land on it, and the stove stops working. I mean, I should stop selling the stoves to this company because they also told me that if the company finds out that he has contact with cockroaches, they're going to cancel the one-year warranty. I need to know if I can get my money back. That would be so much better because how is it possible that I paid more than $1,000 for a stove that doesn't work and breaks down after four months? So my money is going to... The garbage, or what, they also made me feel very, very bad, they made me feel terrible. The man said I had to contact a company to fumigate for the insects. He told me he doesn't have to come and give me orders here in my house. I mean, he doesn't like his job, he's allergic to some insect. I told him to look for another job, he shouldn't be here and I didn't want any more contact with him. Working in houses, he doesn't know what the houses are like, he doesn't know what pests there are, if people are sick or anything. So if he's very sensitive, he's a porcelain technician, he should look for another job, this job isn't for him. And I also contacted customer service for the stove, and they also made me feel bad. I can't explain the way they made me feel, but they made me feel very bad.
- MMMAN ManNov 26, 20253.0I only have this a 3 star review because they do have 2 good pro services employees. I can't remember the ladies name that works pro services but her and Orlando are the only ones that know what they're doing there. Even the manager noah doesn't know what he's doing. I know I only own and operate a small construction company but if I was the owner of lowe's , I would be so embarrassed to have noah running the pro services he has over there. When something goes down it stays down for a long time and he puts it on his employees to deal with it. Today the receipt printer was down. So because my customer requested they print off a receipt and I take a picture of it and sent it in.He had to walk across the store to get it receipt. It made things take a lot longer.It was really frustrating and to make it more frustrating i could tell obviously it was paid.So I was starting to put it up in the car and wasn't waiting on the receipt anymore.And then the noah intender sent the only female employee out to tell me it's not paid for when there was four other men in there that were in pro services he could have sent out. Plus that's not even safe. To go at with one person , if he truelly thought I was stealing. And then I went off. It messed with me to be falsely accused that hard. So like I said I would 1 start this review if it weren't for them having Orlando.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Nashville?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, and more at Lowe's Home Improvement in Nashville.
What are the store hours for Lowe's Home Improvement in Nashville?
Lowe's Home Improvement in Nashville is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours as well.
Does Lowe's Nashville offer in-store pickup and delivery services?
Yes, Lowe's Nashville offers both in-store pickup and delivery services for your convenience.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's provide installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, HVAC, decking, doors, and more.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account; email updates are also provided as your order status changes.
Where is Lowe's Home Improvement located in Nashville, TN?
Lowe's is located at 5520 Nolensville Pike, Nashville, TN 37211, USA.
What nearby places can I visit around Lowe's Nashville for dining options?
Near Lowe's Nashville, you can enjoy dining at McDonald's, Fogatas Authentic Mexican Food, Taco Bell, Midori (a sushi and Korean restaurant), and Sichuan Hot Pot & Asian Cuisine.
Are there any nearby services for keys and locksmith near Lowe's Nashville?
Yes, nearby you will find Minute Key and minuteKEY which provide key and locksmith services, convenient for Lowe's customers needing such enhancements.
What local stores near Lowe's Nashville could be good for quick shopping or discounts?
Nearby discount stores such as DEAL$, Dollar Tree, and Big Lots provide customers with convenient options for quick shopping and deals before or after visiting Lowe's.