Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Nashville, TN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,737 reviews
5 stars
907
4 stars
365
3 stars
156
2 stars
78
1 star
231
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised friendly and helpful staff, there were significant complaints about unresponsive and unhelpful employees, particularly in customer service and during online order pickups.
Store Organization
Several reviews highlighted issues with store organization and cleanliness, making it difficult for customers to find products.
Product Availability
Customers generally found a good selection of products, but some reported specific items being out of stock or difficult to locate.
Installation Services
There were multiple complaints regarding the incompetence of installation services, with customers expressing frustration over delays and poor execution.
- YCYooper Laser Designs and Crafts2 days ago1.0Never again is all I have to say that store is a disgrace when your a good customer that spends tens of thousands a year! They want you in and out fast! I made them carry everything o needed when the truck tool box i needed that was not locked up was to be carried by a employee it was bigger than me and awkward? So yes I needed other things I made them carry to the checkout room 5 employees away from helping others wait they don't like helping others when needed they are to busy treating everyone like a crook! Everyone! I'll avoid This Nashville store in the future I've never been treated like this at any Lowe's
- ATAusti TardelliDec 29, 20255.0Great experience at this location thanks to Tyler D! He was friendly, knowledgeable, and went out of his way to help me and ensure I got what I needed. Wonderful customer service!
- DBDavid BrandtDec 28, 20255.0Super nice place very polite people can't wait to go again
- EEE.PDec 18, 20255.0Friendly helpful staff when you can find one available. I think this is pretty common for both Home Depot and Lowe's but I feel that Lowe's is cleaner and easier to find what you need.
- SSSam SamDec 10, 20255.0Good service good Neighbourhood
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Nashville, TN?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement store in Nashville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed and others having reduced hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order or know when it's ready for pickup?
You can check your order status online by entering the order number or logging into your MyLowe's account. You will receive an email with pickup instructions and location when your order is ready.
What payment options are accepted at Lowe's in Nashville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a variety of installation services including appliances, cabinets, flooring, doors, lighting, HVAC, roofing, and more to assist customers with their home projects.
Is Lowe's Home Improvement in Nashville accessible to wheelchair users?
Yes, the store has wheelchair accessible parking and onsite services to accommodate customers with disabilities.
Are there any nearby places of interest near Lowe's on Charlotte Pike that customers can visit?
Yes, nearby places include Minute Key locksmith services, Goodwill Donation Express Center, Blue Rhino Propane Exchange, and Walmart Supercenter, which customers can visit before or after shopping at Lowe's.
How can nearby Minute Key locksmith services benefit a Lowe's customer?
Customers who need spare keys or locksmith services can conveniently access Minute Key near Lowe's for quick key duplication or lock assistance during their visit.
What entertainment options are available near Lowe's Home Improvement on Charlotte Pike?
Nearby, customers can find Redbox kiosks offering video and game rentals, providing a convenient entertainment option before or after their shopping trip.