Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Nashville, TN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,728 reviews
5 stars
899
4 stars
365
3 stars
157
2 stars
78
1 star
229
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or unknowledgeable.
Store Organization
Customers frequently mention disorganization within the store, making it difficult to find products.
Product Availability
Generally, customers appreciate the variety of products available, although some specific items were reported as out of stock.
Checkout Experience
Long wait times at checkout are a common complaint, with customers noting insufficient cashiers and issues with self-checkout.
Staff Friendliness
While some staff members are noted for their friendliness and helpfulness, others are described as indifferent or unhelpful.
- BHBrett Hong1 day ago3.0don't you think it would be smart to spend a little money and get tornado shelters behind the stores or have a hallway that's connects a storm shelter outside i know lowes could do it and it wouldnt be underground. I hope the DM sees this
- MMMike McNabb3 days ago5.0Bought a drill Craftsman driver/impact combo online. Got it for a great price. Pickup was quick and easy.
- UBUSA Babe007Nov 11, 20255.0Nice place that sells about anything you need.
- JCJustin C.Nov 6, 20255.0Yeah, in the lumber department is absolutely amazing! Whoever manages him needs to give him a raise and a strawberry cheesecake! Jack was fantastic, Keira and her friend at the front checkout were the best part of my day. Other than Isaiah taking the time to stop what he was doing and bless me with a short conversation. I will return. - The guy in the cowboy hat
- HSHarvey StewartOct 29, 20251.0Ive never seen any place more disorganized. There's literally 4 employees in the whole building, and 3 are at Customer Service unable to help anyone do anything, and the 4th is watching the registers. I came to spend a lot of money tonight, and my purchase would have paid for 8 more employees.i needed light fixtures and plumbing fixtures for 8 houses- Thousands of dollars.... Back to Home Depot where I should have started. This store is a joke, but they found someone somewhere to put their Christmas crap up in October. Make it make sense. Home Depot has at least one person in every Department 7 days a week open to close. If you can't do that you need to close the doors. I'm sitting in your parking lot watching people walk out empty-handed
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Nashville, TN?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement store in Nashville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed and others having reduced hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order or know when it's ready for pickup?
You can check your order status online by entering the order number or logging into your MyLowe's account. You will receive an email with pickup instructions and location when your order is ready.
What payment options are accepted at Lowe's in Nashville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a variety of installation services including appliances, cabinets, flooring, doors, lighting, HVAC, roofing, and more to assist customers with their home projects.
Is Lowe's Home Improvement in Nashville accessible to wheelchair users?
Yes, the store has wheelchair accessible parking and onsite services to accommodate customers with disabilities.
Are there any nearby places of interest near Lowe's on Charlotte Pike that customers can visit?
Yes, nearby places include Minute Key locksmith services, Goodwill Donation Express Center, Blue Rhino Propane Exchange, and Walmart Supercenter, which customers can visit before or after shopping at Lowe's.
How can nearby Minute Key locksmith services benefit a Lowe's customer?
Customers who need spare keys or locksmith services can conveniently access Minute Key near Lowe's for quick key duplication or lock assistance during their visit.
What entertainment options are available near Lowe's Home Improvement on Charlotte Pike?
Nearby, customers can find Redbox kiosks offering video and game rentals, providing a convenient entertainment option before or after their shopping trip.