Extra Space Storage

4.9
1168 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 5845 Charlotte Pike in Nashville, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, kiosk, wide drive isles, commercial tenants, office space available, retail space available, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5845 Charlotte Pike, Nashville, TN
37209, United States

Hours

Reviews

4.9
1,168 reviews
5 stars
1,106
4 stars
30
3 stars
7
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Carol and Jessica received numerous praises for their exceptional customer service, being described as helpful, friendly, and knowledgeable.

Facility Cleanliness

The storage facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Safety Concerns

There are serious concerns raised about safety incidents at the facility, including reports of customer assaults and inadequate staff response.

Accessibility

Customers appreciate the easy access to units and the availability of helpful resources like dollies for moving.

Pricing Transparency

Some customers expressed dissatisfaction with unexpected fees and pricing changes, indicating a need for clearer communication regarding costs.
  • LJ
    lewis jaron
    Dec 29, 2025
    5.0
    Carol helped me with everything was nice and very informative. I recommend her for anyone trying to get a storage unit. Fast and easy process
  • PW
    Pam Wolfe
    Dec 26, 2025
    5.0
    Carol is kind and knowledgeable and fair. She went out of her way to help me today. Much appreciated. All people that meet and help the public should take lessons from Carol. Thank you.
  • JS
    John Summers
    Dec 23, 2025
    5.0
    Carol is a superb manager. The best I’ve ever had at the location. Very helpful. Very friendly. Very conscientious.
  • CC
    Charlie Currie
    Dec 23, 2025
    5.0
    Carol gave us excellent customer service and was a pleasure to work with! Highly recommend!
  • FS
    Frances Sewell
    Dec 23, 2025
    5.0
    Carol is fantastic. She made the process seamless. Would highly recommend Carol and ExtraSpace Storage to anyone in need.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.