Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 5845 Charlotte Pike in Nashville, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, kiosk, wide drive isles, commercial tenants, office space available, retail space available, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,156 reviews
5 stars
1,094
4 stars
30
3 stars7
2 stars4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Carol and Kimberly, received high praise for their friendliness, helpfulness, and professionalism, often going above and beyond to assist customers.
Facility Cleanliness
The storage facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Accessibility Issues
Some customers reported inconvenience due to the lack of elevators for second-floor units, making it difficult to move items.
Safety Concerns
There were serious concerns raised about safety incidents involving customers, indicating a need for improved security measures.
Pricing Transparency
Customers expressed frustration over unexpected fees and pricing changes, suggesting a lack of clarity in the pricing structure.
- IWIsaiah WittenbergNov 17, 20255.0Jessica and Candace are THE BEST IN THE BIZ!!!! Hugely helpful and friendly and professional. 10/10
- AAAshleyOct 30, 20255.0I went to put items in my unit a couple days ago. When I went through the door my tote fell over and Jessica helped me pick up all my items that fell. I didn’t expect her to do that, it was very helpful. She went out of her way to help us. Not sure too many other places would have even offered that.
- JHJim HanderlingOct 30, 20255.0Came to the location on Charlotte Pike today to look at units. I will be moving next month and just wanted an idea of what I would need. Jessica was in the office, I will say it was pretty busy when I went into the store but she was very respectful and patient with all the people in the office, she also helped find the perfect unit and even said my wife’s information to reach back out to us before our move. The process was pretty easy for the most part.
- SSSierraOct 30, 20255.0We won an auction unit yesterday and Jessica was at the location today and she helped us hold the door open for my daughter who is disabled and she even offered us some water. She was so nice and helpful, we love getting auctions from extra space, they have the best customer service!
- LHLeslie HolmesOct 28, 20255.0I’ve been happy with the facility since I got my unit, and the price was competitive. But today we accidentally closed the unit, but failed to lock it. Jessica texted me. That’s above & beyond for her to notice that and reach out. So grateful.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Nashville residents near Sylvan Park, Hillwood, Urbandale Nations, and Hadley Park.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Tennessee State University, Fisk University, and Vanderbilt University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the operating hours of Extra Space Storage on Charlotte Pike?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
What types of storage units does Extra Space Storage offer?
They offer a large selection including drive-up units, climate-controlled units, non-climate controlled units, and options for vehicle and RV storage.
Is parking available at Extra Space Storage on Charlotte Pike?
Yes, the facility offers parking spaces and wide drive aisles for easy access to storage units.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies such as boxes both online and at their local facilities.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website at https://www.extraspace.com/storage/facilities/us/tennessee/nashville/501753/
What security features are available at Extra Space Storage?
The facility includes electronic gate access, manager living on site, and exceptional security measures to protect your belongings.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage locations, including this one, offer climate-controlled units to protect temperature sensitive items.
Are there any restaurants near Extra Space Storage on Charlotte Pike?
Yes, nearby dining options include Miss Saigon Restaurant, Lucky Bamboo China Bistro, Kien Giang Restaurant, and Las Palmas Mexican Restaurante, offering various Asian and Latin cuisine.
What grocery stores are nearby Extra Space Storage for convenient shopping?
Nearby grocery options include K&S World Market, Cho A Dong, and Golden Nail Supply, which offers specialty groceries and beauty supplies.
How can nearby businesses like Neptune Diving & Ski help customers visiting Extra Space Storage?
Neptune Diving & Ski offers sporting goods and bicycle shop services that visitors to Extra Space Storage might find useful before or after storing their recreational equipment.