Extra Space Storage

4.9
982 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 900 Murfreesboro Pike in Nashville, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
900 Murfreesboro Pike, Nashville, TN
37217, United States

Hours

Reviews

4.9
982 reviews
5 stars
940
4 stars
35
3 stars
4
2 stars
1
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Todd and the staff received numerous praises for their friendly, helpful, and professional service.

Cleanliness

The facility is consistently described as clean and well-maintained.

Ease of Process

Customers found the rental process to be quick, easy, and efficient.

Management

Todd is highlighted as a standout manager, known for his exceptional customer care and support.

Pricing

While many appreciated the competitive rates, some noted concerns about price increases after promotional periods.
  • NC
    Nick Carver
    Dec 28, 2025
    5.0
    Clean, no bugs or rats, climate control works. Todd was super helpful, kind, and accommodating. Would definitely come back
  • CH
    Carl Hunter
    Dec 23, 2025
    5.0
    Lamont was a great help today. I had lost my lock key. He cut off the old lock and had me a new lock. Saved the day. Thanks. He was also very professional and polite.
  • ED
    Ebonee Davis
    Dec 2, 2025
    4.0
    I’ve been a customer at this Extra Space Storage location for almost a year and have always paid on time, with only two late occurrences. Unfortunately, my experience with the manager, Todd Smith, has recently made me uncomfortable enough to share this review. Last weekend, Mr. Smith contacted me in a manner that felt abrupt and unprofessional. His message came across more like a demand than a conversation, and even when I responded respectfully, the tone remained dismissive. I also asked for clarification about a parking space I was told was “reserved,” even though it has remained unused and does not show as unavailable online. Instead of providing a clear response, I was met again with short, discourteous replies. In previous interactions, I’ve also felt that policies were applied inconsistently especially regarding late fees. One fee was only waived after I mentioned speaking with corporate, and the tone surrounding the second waiver felt unnecessarily stern, rather than customer-focused. I fully respect company policies and procedures, but how customers are spoken to matters. All I expect is professionalism, courtesy, and consistency especially from management. I hope corporate reads this and takes steps to ensure that communication with customers is handled respectfully and with basic hospitality. I truly like this facility otherwise, and I hope these concerns are addressed moving forward. An, I recently just met the new Assistant manager and he was very professional and pleasant I hope he gets the recognition he deserves.
  • SG
    Sophie Gault
    Nov 18, 2025
    5.0
    Great and easy to use
  • BD
    Bryant Dixon
    Nov 5, 2025
    5.0
    Todd goes above and beyond to make my storage needs the best. I pray they pay him well if not they should. Thanks Todd for all you do.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.